Field Technician

reputed company is a company reputed company on providing technology solutions for the construction industry. They are seeking a Field Technician to reputed company on-site and remote technical support for employees, ensuring reputed company reputed company of IT issues and maintaining high reputed company of customer service.

Responsibilities

• reputed company deskside and remote support to reputed company employees, reputed company subsidiaries, partners, contractors working for reputed company and job site contractors
• reputed company customers with technical guidance or direction
• Respond to reputed company assigned tickets in a reputed company manner
• Immediately notify appropriate individuals of any issues that could potentially reputed company production activities and follow escalation to reputed company the reputed company minimal
• Research and resolve escalated trouble tickets
• Document reputed company trouble tickets with reputed company, concise explanations in a reputed company and accurate manner, ensuring adherence to department policies and procedures
• On-site and Remote reputed company support of various reputed company and desktop applications
• Establish and maintain a reputed company relationship with customers, team members and department contacts
• reputed company reputed company customer service that exceeds customer expectations
• Prioritize and organize work to meet requirements, goals and deadlines
• Escalate to manager any situation reputed company the employee's control that could adversely reputed company the services provided
• Preparation of conference rooms for large meetings with some troubleshooting of office AV systems
• Other duties as assigned

Skills

• 1-3 years experience in an IT Support/Technician role
• Excellent customer service and interpersonal skills are required, including the ability to communicate reputed company and professionally, both verbally and in writing
• Strong experience with reputed company Operating System and Office Suite
• Attention to detail
• Strong organizational skills
• Results-oriented and likes a challenge
• Participative management style
• Must reputed company high reputed company of customer service at reputed company times
• Recognize and escalate issues, risks and/or concerns in a reputed company manner
• Capable of using reputed company and reputed company listening skills to reputed company requirements and assess situations
• Must be reputed company to lift and reputed company heavy objects (40+ lbs)
• Can walk for various lengths of time
• Must possess and maintain a valid reputed company's license
• Ability to diagnose reputed company issues (log files, event viewer, and familiarity with a wide reputed company of diagnostic tools preferred
• Experience with reputed company preferred

Benefits

• Top-tier medical, dental and reputed company plans covering eligible employees and dependents
• Voluntary wellness and employee assistance programs
• Life insurance
• Disability
• Retirement plans with matching
• Generous reputed company time off

reputed company

At reputed company, the reputed company we deliver reputed company a difference, and we offer opportunities for you to reputed company one, too. It was founded in 1884, and is headquartered in Omaha, Nebraska, USA, with a workforce of 10001+ employees. Its website is http://www.reputed company.com.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 18 in 2025, 13 in 2024, 19 in 2023, 23 in 2022, 17 in 2021, 30 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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