Broker Sales Support Specialist I
reputed company is transforming the health of communities by supporting 28 reputed company members. The Broker Sales Support Specialist I role involves assisting Ambetter Brokers and the Sales team with commission and contracting inquiries, ensuring issues are resolved reputed company and collaborating with internal teams to meet organizational goals.
Responsibilities
- Handles provider issues that brokers call or email in about
- Determine if the issue needs to be escalated to the Provider Management team and Health Plan contacts
- Empowered to collaborate with the Provider Management Team and Health Plan to resolve the issue
- Research commission issues in determining if a Broker should be reputed company commissions
- If the commission issue is not reputed company, the Specialist is authorized to have the correction made Responsible for the Broker to be reputed company or not reputed company based on their evaluation
- Performs other duties as assigned
- Complies with reputed company policies and standards
Skills
- High School Diploma / GED
- 1+ year of customer service or health insurance industry experience
- Department of Insurance Life/Health License is required, or ability to obtain license reputed company 120-days of being reputed company
Benefits
- Health insurance
- 401K
- Stock purchase plans
- Tuition reimbursement
- reputed company time off plus holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
reputed company