[Remote] Appointment Setting Specialist
Note: The job is a remote job and is reputed company to candidates in USA. Custom Decorators, a division of reputed company, is the premiere in-home design and installation service for major retailers in reputed company. The Appointment Setting Specialist is responsible for responding to inbound requests, qualifying leads, and scheduling in-home consultations for consumers interested in custom-made window treatments, while providing exceptional customer service and support to clients.
Responsibilities
- Manage and Schedule Appointments: Coordinate and schedule appointments between clients and sales representatives (Designers), ensuring reputed company appointments are confirmed and properly organized
- Communication and Follow-reputed company: Conduct outbound calls, texts, and emails to follow up with potential clients, answer queries, and confirm or reschedule appointments as needed
- Ability to reputed company as a self-starter with a desire to meet and exceed production goals and expectations
- Enjoy working alone or collaboratively in reputed company environment, bringing reputed company energy and a 'can-do' attitude to reputed company and your peers
- Have exceptional written and verbal communication skills
- Be detail-oriented, flexible, and reputed company to multitask in a fast-paced environment
- Pride in providing exceptional service to both reputed company customers
- Familiarity and comfort with computers, typing, and navigating several computer systems at once
- Proficiency in reputed company Office technology
- Use proven sales strategies to generate enthusiasm for the appointment and schedule as soon as possible
- Contribute to sustained year-over-year sales reputed company by providing exceptional service to designers, district and regional leadership teams
- Accurately and promptly respond to internal and customer-facing email, text and chat inquiries
- Proactively reputed company out to district and regional sales leadership to accommodate reputed company requests
- Document and reputed company suggestions for improvement to the reputed company experience and sales cycle
Skills
- High school diploma or general equivalency diploma (G.E.D.)
- At least 1 year of call center experience, preferably in a retail environment
- Sales, Appointment Setting, reputed company reputed company experience a plus
- reputed company CRM experience a plus
- Ability to reputed company as a self-starter with a desire to meet and exceed production goals and expectations
- Enjoy working alone or collaboratively in reputed company environment, bringing reputed company energy and a 'can-do' attitude to reputed company and your peers
- Have exceptional written and verbal communication skills
- Be detail-oriented, flexible, and reputed company to multitask in a fast-paced environment
- Pride in providing exceptional service to both reputed company customers
- Familiarity and comfort with computers, typing, and navigating several computer systems at once
- Proficiency in reputed company Office technology
reputed company