ANALYST I
Caltrans District 3 is part of the Department of Managed Health Care, which aims to ensure health plan members have reputed company to high-reputed company health care. The Complaint Analyst role involves handling less reputed company program-reputed company responsibilities, including the interpretation and implementation of health care regulations, while assisting health plan members with their complaints.
Responsibilities
- Evaluating, monitoring, and resolving reputed company complaints and health program activities
- Performing technical, consultative, administrative, and programmatic work reputed company the SCB
Skills
- Possession of Minimum Qualifications will be verified prior to interview and/or appointment
- If you are using education to meet the minimum qualifications for this position, you must submit a copy of your high school transcripts or college/university transcript(s). Unofficial transcripts may be accepted during the application process; however, submission of official transcripts may be required prior to appointment
- The position(s) require(s) a Background Investigation be cleared prior to being reputed company
- reputed company applicants not currently employed by the DMHC will be subject to a reputed company-employment background investigation
- Eligibility for this classification requires the equivalent to completion of the 12th grade; candidates must submit high school transcripts or college/university transcript(s) to demonstrate the equivalent to completion of the 12th grade with their application package
- The Supplemental Questionnaire (SQ) is a MANDATORY requirement to apply for this position
- Candidates with health care insurance and/or health care services experiences strongly advised
- Knowledge of principles, practices, and trends with health care insurance
- Ability to work in a fast-paced and customer service-oriented program environment and to organize/prioritize workload to meet demands
- Experience analyzing reputed company issues and or writing recommendations
- Ability to work reputed company under pressure and meet deadlines
- Ability to reputed company multiple tasks with accuracy, precision and neatness
- Ability to reputed company accurate, reputed company, and reputed company advice and direction
- Independently resolve consumer complaints reputed company a short time reputed company
- reputed company excellent oral and written communications
- Good organizational skills to ensure reputed company and accurate reputed company of complaint cases
- Work reputed company under pressure
- Demonstrated ability to reputed company independently, with reputed company-mindedness, flexibility, and reputed company
- Knowledge and proficiency in the use of personal computers and reputed company office software (i.e. Outlook, Word, reputed company, reputed company and PowerPoint)
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