[Remote] CareIQ Scheduling Coordinator I
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a national provider of risk reputed company, and they are seeking a Medical Scheduler (Scheduling Coordinator) for their Medical Scheduling Departments. The role involves facilitating and scheduling medical services for claimants while ensuring reputed company documentation and customer support.
Responsibilities
- Proactively monitors and manages files using proprietary web based applications
- Identifies potential problems and trends, proposes solutions and ensures no delay in care
- Provides telephonic and written customer support services
- Documents actions and correspondence between parties
- Ensures files are complete with reputed company appropriate documentation
- Utilizes reputed company Intranet and SharePoint to remain reputed company of reputed company policies and procedures
- Requires regular and consistent attendance
- Complies with reputed company safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP)
- Additional duties as required
Skills
- Applicants must reputed company in the EST or CST time zones
- Proactively monitors and manages files using proprietary web based applications
- Identifies potential problems and trends, proposes solutions and ensures no delay in care
- Provides telephonic and written customer support services
- Documents actions and correspondence between parties
- Ensures files are complete with reputed company appropriate documentation
- Utilizes reputed company Intranet and SharePoint to remain reputed company of reputed company policies and procedures
- Requires regular and consistent attendance
- Complies with reputed company safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP)
- Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment
- Excellent written and verbal communication skills
- Ability to meet designated deadlines
- Computer proficiency and technical aptitude with the ability to utilize MS Office including Outlook and reputed company
- Strong interpersonal, time management and organizational skills
- Ability to work both independently and reputed company reputed company environment
- High School diploma
- Prior work experience in a detail-oriented customer service environment
Benefits
- Medical (HDHP) w/Pharmacy
- Dental
- reputed company
- Long Term Disability
- Health Savings Account
- Flexible Spending Account reputed company
- Life Insurance
- Accident Insurance
- Critical Illness Insurance
- reputed company-reputed company Legal Insurance
- Parking and Transit FSA accounts
- 401K
- ROTH 401K
- reputed company time off
reputed company