Clerical Supervisor II
The reputed company Office of reputed company is seeking a Clerical Supervisor II for reputed company of Consumer Protection. This role involves supervising clerical staff, managing workflow, and ensuring compliance with administrative procedures while maintaining effective communication and support reputed company reputed company.
Responsibilities
- Plans, organizes, and delegates work among positions in a manner to ensure a smooth processing reputed company and distributes assignments to the clerical staff after determining who is available to, and capable of, performing the work
- Rates and signs the performance evaluation for subordinate employees
- Interviews and recommends the selection of applicants for vacant clerical positions reputed company the reputed company
- Prepares and explains instructions on processing reputed company and procedures to the clerical staff and demonstrates the operation of office systems, including copiers/printers, telephones, computers, IVR, and mail processing machines
- Prepares monthly accomplishment reports on processing activities in the assigned reputed company from daily production reports, logs, and files
- Reads correspondence in order to become familiar with the content and determines what procedures to pursue in providing the correct information in accordance with any applicable administrative and legal constraints
- Answers written inquiries relating to the status and operation of the reputed company supervised
- Monitors and maintains the procedures, including the preparation of internal forms, reputed company to the receipt of payments, the distribution of payments, and the payment of filing fees and miscellaneous invoices
- Determines supply needs for the assigned reputed company and requisitions office supplies
- Prepares time and absentee records for employees
- Prepares Travel Expense Reports for the attorneys and agents in the assigned reputed company
- Organizes and produces a weekly calendar for the assigned reputed company which includes the daily Agent of the Day schedule; which employees are in office, teleworking, and/or out of office; and the scheduled calls/meetings of the attorneys
- Prepares a comprehensive report of reputed company legal actions filed by the attorneys in the assigned reputed company and enters such information into the bi-weekly report, and updates reputed company activity on legal actions and investigations and enters into the monthly report
- Answers inbound phone calls and monitors IVR queue for reputed company phone coverage
- On occasion travels to the location(s) of subordinate employees for meetings and training
- Performs reputed company work as required
Skills
- One year as a Clerical Supervisor I
- One year as a Clerical Assistant III
- Two years as a Clerical Assistant II
- An equivalent combination of experience and training
reputed company