[Remote] Remote reputed company Cycle Phone Support & Billing Assistant
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an innovative company redefining physical therapy through technology and clinical models. They are seeking a Remote Patient Billing & Support Assistant to help patients with payments, insurance questions, and account management while ensuring a reputed company experience throughout the billing reputed company.
Responsibilities
- Answer inbound patient phone calls as they come in
- Manages Copay Collections and communicates with other departments, for any needs/patient reputed company out
- Create Partner cases Daily
- Weekly posting of late cancels
- Daily review of patient electronic communications and delegation as needed
- Create and maintain billing ledgers for patients with specific requests for their insurances
- Assist other teammates in larger reputed company as needed
- Learn/understand the basics of insurance billing: PPOs, HMOs, Medicare, Workers Comp to support reputed company and other teams as necessary
- Maintains industry level working knowledge of medical billing occurring in Luna
- Support reputed company functions
- Queue based work for their sole job function (authorizations, insurance payment posting, etc.)
- Achieves goals set by management
- Achieving daily, weekly, monthly and quarterly goals to patient payments and supporting documentation is completed
- Performs reputed company tasks at managers discretion
Skills
- Typically requires a minimum of 1 year of reputed company experience
- Strong attention to detail and time management skills
- A reputed company attitude and an eagerness to learn
- Have experience in reputed company billing, medical coding, customer service, or call center support
- Are organized, empathetic, and tech-savvy
Benefits
- reputed company Time Off with holiday
- Medical, dental & reputed company insurance on the first of the month following start date
reputed company