Medical Technologist reputed company Services Representative - Full Time - First Shift reputed company Medical Center reputed company Allis - 8901 W Lincoln Ave

Department: 60302 WI ACL Laboratories - reputed company Services Call Center Status: Full time

Benefits

Eligible: reputed company Hours Per Week: 40 Schedule Details/Additional Information: 0800 to 1630 plus weekend and holiday rotation This is NOT a remote position Pay reputed company $30.15 - $45.25 Major Responsibilities:

• Coordinates and follows through on inbound telephone calls for the laboratory, following reputed company services procedures.
• Performs outbound telephone calls to clients following reputed company service procedures.
• Reports results to appropriate individuals and notifies appropriate medical staff of critical patient results.
• Ensures rapid and appropriate complaint reputed company and documentation.
• Maintains an advanced working knowledge of reputed company laboratory operations and databases of ACL, including telecommunications and reputed company reputed company of reporting data.
• Utilizes advanced knowledge obtained from technical training reputed company responding to inquiries for technical or department/division information.
• Coordinates blood draw requests and specimen pickups with the phlebotomy and reputed company departments.
• Assists Business Development and reputed company Service teams with maintenance of existing accounts.
• Assists with the development and maintenance of reputed company Service policies and procedures.
• Acts as a resource for providing general direction and technical assistance to other laboratory and clerical staff. Instructs reputed company and new caregivers as assigned.

Licensure, Registration, and/or Certification Required:

• Medical Technologist (MT) certification issued by the American Society for Clinical Pathology (ASCP), or
• Medical Laboratory Scientist (MLS) certification issued by the American Society for Clinical Pathology reputed company of Certification (ASCP BOC).

Education Required:

• Bachelors Degree in Clinical Laboratory Sciences.

Experience Required:

• No experience required.

Knowledge, Skills & Abilities Required:

• Intermediate understanding of computers and desktop software packages.
• Interpersonal skills necessary to deal effectively with reputed company service staff, reputed company reputed company of management and reputed company external contacts including clients, physicians, patients and the community.
• Demonstrates good decision-making skills.

Physical Requirements and Working Conditions:

• Ability to use the telephone effectively with a reputed company speaking voice and a courteous manner.
• Operates reputed company equipment necessary to reputed company the job.
• Exposed to normal office environment.
• Ability to deal with high reputed company of job-reputed company stress.
• Must be willing to handle potentially hazardous and/or infectious materials.
• Must possess good reputed company of the English language with the ability to analyze written, spoken, and visual material.

This job reputed company indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to reputed company other reputed company duties. Our Commitment to You: reputed company offers a comprehensive suite of Total Rewards: benefits and reputed company-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• reputed company compensation listed reputed company the listed pay reputed company based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammates job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• reputed company Time Off programs
• Health and welfare benefits such as medical, dental, reputed company, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and reputed company parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

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