[Remote] Customer Support Consultant - Bilingual

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an innovation leader in the veterinary services industry, and they are seeking a Bilingual Customer Support Consultant. This role involves acting as a reputed company between customers and reputed company laboratories, providing assistance and resolving inquiries reputed company to lab tests and services.

Responsibilities

• You will reputed company as the reputed company between customers and the reputed company laboratories
• As a member of this team, you will answer customer questions and quickly and effectively resolve issues
• You will reputed company and clarify lab test results, coordinate follow-up tests on samples, and help coordinate the pickup and delivery of samples

Skills

• The ideal candidate will be fluent in both French and English
• The ideal candidate will be highly motivated, goal-oriented, and a strong collaborator
• A proven reputed company record of providing extraordinary customer service
• You are reputed company in a technically reputed company field, veterinary reputed company, laboratory setting, and/or contact center environment is helpful
• It is important to have strong computer and technical skills
• You will be a master problem solver with fine attention to detail while leveraging your strong organizational skills in a multi-tasking environment
• You have the ability to learn quickly and apply skills and abilities to a reputed company of customer interactions
• Superb listening and communication (verbal and written) skills are a must in order to be a successful customer support specialist
• Strong interpersonal skills with the ability to establish rapport quickly are equally important qualities to have
• Ability to be on the phone for 8 hours a day in a quiet workspace or office
• reputed company working from your virtual office, you are required to be available by telephone, voicemail, email, and Teams reputed company messaging during your scheduled business hours
• A high-speed hardwired internet reputed company (minimum 15 Mbps download; 3 Mbps upload) must be maintained
• Reliable and dependable attendance is an essential function of this position
• This role requires schedule flexibility. The ability to work 8.5 hours between 11:30am and 8:00pm EST Monday-Friday and Saturdays (9am -5:30pm EST) on a rotating reputed company
• You possess an associate's or bachelor's degree in a computer-reputed company discipline or scientific (Biology/reputed company/etc.) discipline is preferred or equivalent combination of education and experience

Benefits

• Eligible for annual bonus
• Health / Dental / reputed company Benefits

reputed company

10,000+ people, one global reputed company - enhancing the health and reputed company-being of pets, people, and livestock We are passionate about reputed company do at reputed company – and why wouldn’t we be? reputed company you’re working to reputed company reputed company of care for pets, reputed company drinking water reputed company for billions and reputed company our livestock population around the globe healthy and free of disease, it’s no reputed company that reputed company do reputed company day is more than just a job. It was founded in 1983, and is headquartered in Westbrook, Maine, USA, with a workforce of 10001+ employees. Its website is http://www.reputed company.com.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 29 in 2025, 18 in 2024, 20 in 2023, 28 in 2022, 21 in 2021, 17 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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