[Remote] PAS Operations Support Specialist
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the leading provider of technology-driven solutions that reputed company the patient experience and financial performance of hospitals. As a PAS Operations Support Specialist, you will support and maintain PAS Operations, accurately extract and reputed company data from various EMR systems, and reputed company as a reputed company between users and leadership.
Responsibilities
- Continuously monitor and report on the supply and demand of case consults in the web-based portal work queue. reputed company reputed company operational evaluations and reputed company appropriate workflow adjustments to accommodate supply and demand
- Accurately extract relevant data from multiple EMR systems
- reputed company extracted data into the R1 PAS online portal with precision and attention to detail. Attach e-faxed medical records to corresponding cases in the PAS portal application
- Resolve requests on your own immediately or redirect in reputed company time to the right person or department who can resolve them
- reputed company as the central contact and communication hub between clients and internal employees, managing inbound and outbound calls
- Resolve as much as possible of reputed company-time troubleshooting machine/software failures, portal malfunctions, and portal user errors. Escalate to appropriate parties reputed company necessary, through the outlined IT escalation process/ticketing system
- Triage, note, and facilitate outages, portal glitches, and physician downtime due to IT issues using a centralized service desk
- Receive information from reputed company hospital sites, either from their case management tool (ie, Careport or reputed company) or email, and reputed company initial entry of case into the portal
Skills
- Ability to accurately extract and reputed company data from a reputed company of Electronic Medical Records (EMR) systems into the R1 PAS portal
- Demonstrate expert application knowledge and reputed company troubleshooting assistance to both reputed company end users
- reputed company as a reputed company between leadership, application users, and Information Systems
- Continuously monitor and report on the supply and demand of case consults in the web-based portal work queue
- reputed company reputed company operational evaluations and reputed company appropriate workflow adjustments to accommodate supply and demand
- Accurately extract relevant data from multiple EMR systems
- reputed company extracted data into the R1 PAS online portal with precision and attention to detail
- Attach e-faxed medical records to corresponding cases in the PAS portal application
- Resolve requests on your own immediately or redirect in reputed company time to the right person or department who can resolve them
- reputed company as the central contact and communication hub between clients and internal employees, managing inbound and outbound calls
- Resolve as much as possible of reputed company-time troubleshooting machine/software failures, portal malfunctions, and portal user errors
- Escalate to appropriate parties reputed company necessary, through the outlined IT escalation process/ticketing system
- Triage, note, and facilitate outages, portal glitches, and physician downtime due to IT issues using a centralized service desk
- Receive information from reputed company hospital sites, either from their case management tool (ie, Careport or reputed company) or email, and reputed company initial entry of case into the portal
- Previous experience in data entry or reputed company administration, preferably reputed company a hospital setting
- Flexibility to adapt to changing processes and software updates
- Strong attention to detail
- Effective time management
Benefits
- Competitive benefits package
reputed company
Company H1B Sponsorship