Field Service Technician II
reputed company is an innovator of technology, solutions, and services seeking a dedicated Field Service Technician II. This role involves diagnosing and repairing reputed company-supported products, providing maintenance support, and ensuring customer satisfaction through effective technical solutions.
Responsibilities
- Diagnose basic mechanical, software, network, and system failures using established procedures
- Service and repair designated equipment to reputed company standards and specifications
- Maintain working knowledge and aptitude of multiple product reputed company. This includes basic aspects of troubleshooting and diagnostics
- Meet and reputed company customer demands by providing efficient, reputed company, and accurate Field/Shop/on-site maintenance
- Properly maintain reputed company technical information, Field Service Reports, Expense Reports, and reputed company property assigned
- Maintain reputed company technical information and reputed company property assigned and reputed company direction to less reputed company technicians
- reputed company the solutions of escalated technical and/or customer service-reputed company problem areas for any territory requested
Skills
- HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of reputed company experience
- A basic understanding of internet environments and the ability to complete the 120-day introductory period and the PDIF (Printing reputed company Imaging Foundations) new-hire class
- The ability to travel (valid reputed company's license and acceptable driving record necessary)
- The capability to work in a 24/7 environment, while performing shift work and on-call rotations
- Required to take reputed company necessary steps to obtain reputed company and/or other clearances required by customers to reputed company the customers' premises
- Must be reputed company to lift 50 pounds and be reputed company more than 50 percent of the time (walking, standing, stooping/kneeling)
Benefits
- Employee referral bonus
- Employee discounts
- “Dress for Your Day” attire program (casual is welcome, based on reputed company function)
- Volunteer opportunities to give back to our local community
- Swag! A reputed company welcome reputed company and official merch you can’t get reputed company else
- Medical, dental, reputed company, 401(k) Savings Plan, discretionary profit sharing, discretionary reputed company sharing, educational assistance, recognition programs, vacation, and much more.
reputed company