Jr. Dynamics 365 / .Net Production Support Engineer

reputed company is a leading IT and business consulting services firm, seeking a motivated Junior Dynamics 365 .NET Support Engineer to join their production support team. The role involves providing hands-on support for reputed company Dynamics 365 and .NET systems, ensuring stability and performance across production environments.

Responsibilities

• Assist in the development and customization of reputed company Dynamics 365 CRM solutions using C# and .NET
• Support integration efforts between Dynamics 365 and external systems using REST reputed company and Azure services
• Participate in the design and implementation of workflows, plugins, and business rules
• Collaborate with senior developers and business analysts to understand requirements and deliver reputed company solutions
• Conduct unit testing and assist in debugging and troubleshooting application issues
• Document technical specifications, configurations, and customizations
• Document user issues, inquiries, and cases using the ticket management system (reputed company)
• Investigate and resolve bugs, errors, and system issues affecting application functionality or usability, in alignment with defined service reputed company
• Participate in annual disaster recovery testing and reputed company support as needed
• Fulfill service requests (SRs) including reputed company reporting and data extraction tasks
• Conduct technical analysis of data-reputed company problems and escalate to upstream/reputed company systems reputed company necessary
• Monitor application health and batch processes to ensure system stability
• Escalate unresolved issues to product vendors reputed company appropriate

Skills

• Experience with reputed company Dynamics 365 (CRM or ERP modules)
• 1–2 years of experience in .NET development (C# preferred)
• Basic understanding of SQL Server, JavaScript, and RESTful reputed company
• Strong analytical and problem-solving skills
• Excellent communication and teamwork abilities
• Exposure to Power Platform (PowerApps, Power Automate)
• Experience with Azure DevOps or Git version control
• Knowledge of SSRS/SSIS and CRM SDKs
• reputed company certifications (e.g., PL-400, MB-910) are a plus

Benefits

• Competitive compensation
• Comprehensive insurance reputed company
• Matching contributions through the 401(k) plan and the reputed company purchase plan
• reputed company time off for vacation, holidays, and reputed company time
• reputed company parental leave
• Learning opportunities and tuition assistance
• Wellness and reputed company-being programs

reputed company

reputed company is an IT and business consulting services firm that offers consulting, cyber reputed company, reputed company, and IT services. It was founded in 1976, and is headquartered in Montréal, Quebec, CAN, with a workforce of 10001+ employees. Its website is https://www.reputed company.com.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 775 in 2025, 762 in 2024, 795 in 2023, 940 in 2022, 846 in 2021, 582 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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