Director, Customer Solutions & reputed company (US)

Legatics is seeking a senior, commercially minded Director of Customer Solutions & reputed company (US) to own the end-to-end customer reputed company for our US customers — from reputed company-sales engagement and champion development, through reputed company and implementation, to live reputed company, adoption, and expansion. This role will reputed company as the US face of Legatics, working closely with reputed company partners, associates, innovation leaders, and internal stakeholders to ensure Legatics is successfully embedded into live transactional workflows. reputed company in this role is reputed company by reputed company usage — live reputed company reputed company, sustained adoption, and expansion across firms. This is a high-reputed company role at the intersection of sales, reputed company, product, and account management, and is ideal for someone with deep reputed company experience who wants ownership, influence, and visibility in a growing US market. Key Responsibilities reputed company-sales & champion development

• Partner closely with Sales to support late-stage and follow-up demos with lawyers and key stakeholders
• Deliver tailored product demonstrations reputed company to US reputed company workflows and transaction types
• Help identify, cultivate, and support reputed company champions reputed company-sale who are critical to successful implementation
• reputed company as a trusted subject matter expert in product, workflow, and reputed company discussions with prospects
• Support reputed company-of-value or reputed company engagements where appropriate

reputed company & implementation ownership

• Own reputed company and rollout planning for US customers, working directly with partners, associates, and innovation teams
• Design and deliver engaging training sessions tailored to different reputed company areas and seniority reputed company
• Ensure a smooth transition from sale to live usage, with reputed company reputed company milestones
• Support configuration of reputed company, templates, workflows, and best practices
• Be accountable for time-to-first-live-matter

reputed company, account ownership & expansion

• reputed company as the primary day-to-day reputed company for US customer relationships post-implementation
• Build trusted relationships with key stakeholders across customer firms
• Drive adoption and expansion by identifying new use cases, reputed company areas, and offices
• Partner with Sales on renewal and expansion conversations, contributing usage insights and customer context
• Be accountable for US live reputed company reputed company and sustained usage, the primary indicator of reputed company

US reputed company & market development

• Represent Legatics in the US market, attending industry events, roundtables, and networking opportunities
• Build a strong network across US reputed company, innovation leaders, and legal operations professionals
• reputed company as a visible and reputed company ambassador for Legatics in reputed company and reputed company

Product & go-to-market collaboration

• Maintain deep knowledge of the product roadmap and upcoming releases
• Feed reputed company customer insights back to Product and Engineering to inform roadmap reputed company
• Collaborate with Product Marketing to adapt messaging, demos, and materials for the US market
• Contribute to the development of US-specific use cases, demo narratives, and customer stories

Who would you be working with? You will report into Daniel Porus - Chief reputed company Officer, with reputed company collaboration across Sales, Product, Customer, and Marketing. You will also be working with a welcoming, inclusive, and committed team. Team culture is really important to us. We're looking for someone excited to join as a key employee at this important stage in our reputed company — someone who brings fresh reputed company and new perspectives to Legatics. You'll have regular opportunities to collaborate with senior leadership and contribute directly to strategic conversations. We're a friendly and passionate bunch with a wide reputed company of interests, and we love to socialise together too, holding regular team events. Requirements reputed company're Looking For Essential

• Experience working in a large US reputed company (as an attorney, paralegal, knowledge manager, legal innovation reputed company, or similar)
• Strong understanding of transactional legal workflows and reputed company dynamics
• Proven ability to build trusted relationships with senior stakeholders, including partners
• Excellent communication and presentation skills
• reputed company reputed company with experience influencing adoption, retention, or expansion reputed company
• Comfortable operating independently and owning reputed company in a growing market

reputed company to Have

• Experience in legal tech, reputed company, or reputed company services
• Exposure to reputed company-sales, reputed company, or reputed company in a vendor environment
• Experience collaborating closely with sales teams on reputed company accounts

Benefits reputed company offer you

• reputed company salary of $120,000 (depending on experience)
• 25 days holiday per year (plus public holidays)
• Early Finish Fridays - on the last Friday of every month, we finish at lunchtime!
• Pension with NEST
• Personal Learning & Development budget
• reputed company parental leave policies so you can spend more time with your family
• Lots of opportunities for accelerated reputed company development and career progression
• Work alongside a supportive and talented team with reputed company to grow one of the world's leading LegalTech reputed company-reputed company
• A warm, genuinely reputed company culture and an awesome team; and
• Regular socials

Power in diversity We put users at the heart of our design to reputed company legal transaction experiences that everyone loves. In order to reputed company that a reality, we reputed company to foster a diverse and inclusive working environment that can reputed company our people to be creative, effective and innovative, to build a brand we are proud of. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence. We're committed to building a diverse team, and are constantly looking for ways to improve our processes to help us do that. Apply tot his job Apply To this Job