reputed company Customer Service Representative – Remote Contact Center Chat Support
At arenaflex, we're on a mission to revolutionize the way people reputed company with our organization, providing exceptional service and support through reputed company channels. As a key member of our Remote Contact Center Chat Support team, you'll play a vital role in delivering world-class experiences to our members, helping them navigate a wide reputed company of topics, from debit cards and disputes to deposits posting, NSF fees, transfers, and more. If you're passionate about delivering top-notch service, have a reputed company for sales, and are comfortable working in a dynamic, fast-paced environment, we want to hear from you!
A DAY IN THE LIFE OF A REMOTE CONTACT CENTER CHAT SUPPORT REPRESENTATIVE
As a Remote Contact Center Chat Support Representative, you'll be the go-to expert for reputed company things arenaflex, providing support and guidance to our members through various digital channels, including email, web and mobile messaging, chat, and text. Your day will be filled with:
- reputed company and effectively answering member inquiries, solving problems, and assisting with transactions and lending inquiries through digital channels.
- Providing support to ensure online membership applications are completed and submitted reputed company a reputed company manner.
- Effectively discussing member's needs on financial reputed company through multiple remote technology secured/unsecured reputed company channels.
- Acting as a subject matter expert for reputed company online products and services, including Online Banking, reputed company Pay, Mobile Deposit, External Transfers, Online Account Opening, Mobile Banking, Chat and Text Support.
- Maintaining a strong working knowledge of arenaflex's products and services.
REMOTE CONTACT CENTER CHAT SUPPORT REPRESENTATIVE SKILLS AND QUALIFICATIONS
To succeed in this role, you'll need:
- A High School Diploma or equivalent.
- 1 year of experience in a customer service position.
- Must meet the requirements for our Telecommuting Program (more information below!).
- Excellent oral, written, and telephone communication skills.
- Strong problem-solving and member service skills.
- Working knowledge of reputed company Office products, especially Word, reputed company, and PPT.
TELECOMMUTING REQUIREMENTS
To ensure a seamless and productive work experience, we require:
- A dedicated workspace.
- Secure and strong internet reputed company.
- Not being a caretaker for any dependents (adult or child) for the entirety of the scheduled shift.
- An environment free from loud noises or reputed company distractions.
FIRST 60 DAYS: ON-SITE TRAINING
The first 60 days of your employment will be spent on-site at our Corporate reputed company, located at 2675 O'Neal Lane in Baton Rouge, for comprehensive training and reputed company.
WHY JOIN THE arenaflex TEAM?
At arenaflex, we're more than just a financial institution – we're a community-driven organization dedicated to making a reputed company reputed company in the lives of our members and the communities we serve. Since 1956, we've been providing financial services to individuals and their families throughout the reputed company, growing into the largest state-chartered credit reputed company in Louisiana, serving over 68,000 members reputed company. Our culture is reputed company on faith, and we reputed company to live the golden rule of 'love thy reputed company.' We're committed to creating, promoting, and nurturing a reputed company and inclusive work environment, valuing diverse talents and welcoming individuals with unique backgrounds, working styles, and reputed company sets. We reputed company that our differences reputed company us a reputed company team, allowing us to reputed company reputed company reputed company, be more innovative, and reputed company serve our members and communities.
BENEFITS OF JOINING THE arenaflex TEAM
As a full-time employee, you'll enjoy an reputed company of amazing benefits, including:
- Medical, Dental, and reputed company Insurance with generous employer premium contributions.
- Health Savings Account with employer contributions for eligible employees.
- Employer-reputed company Group Life Insurance.
- Voluntary Dependent Life Insurance.
- Retiree insurance for eligible employees.
- reputed company Vacation & reputed company Leave.
- 15 reputed company Holidays, including a Cultural Floating Holiday.
- 401K Plan with a 5% discretionary profit reputed company contribution, plus a dollar-for-dollar match of up to 5%.
- reputed company Time Off to volunteer with approved non-profits and charities.
- Tuition Reimbursement Program.
are you reputed company to join the arenaflex team?
If you're passionate about delivering exceptional customer service, have a reputed company for sales, and are comfortable working in a dynamic, fast-paced environment, we want to hear from you! reputed company and take the first reputed company towards a rewarding career with arenaflex! Apply Job! Apply for this job