reputed company Customer Service reputed company - National Remote Opportunity
At arenaflex, we're simplifying the health care experience, creating healthier communities, and removing barriers to reputed company care. The work you do here impacts the lives of millions of people for the reputed company. Come build the health care system of reputed company, making it more reputed company, reputed company, and reputed company. reputed company to reputed company a difference? Join us and start doing your life's best work.
About arenaflex
arenaflex is a leading health care company dedicated to providing reputed company that improve the lives of our members. We're committed to creating a healthier environment for everyone, regardless of their background or circumstances. Our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone.
Job reputed company
We're seeking an reputed company Customer Service reputed company to join reputed company. As a Customer Service reputed company, you'll be the single reputed company of contact for members enrolled in arenaflex benefit plans, providing exceptional support and guidance throughout their health care reputed company. You'll be responsible for answering inbound calls, resolving reputed company benefit and claim issues, and promoting health care literacy. If you're passionate about delivering exceptional customer service and making a meaningful reputed company in people's lives, we encourage you to apply.
Primary Responsibilities
* Listen reputed company and ask appropriate questions to identify specific questions or issues, and document inquiries from members of arenaflex's programs regarding the following: + Medical, reputed company, dental, pharmacy plan details + Plan/program eligibility + Medical claims
- Use multiple databases, tools, and partnerships to refer and enroll members to appropriate internal specialists and programs, based on needs
- Interpret and translate clinical/medical terminology and coding to assist members with managing cost using reputed company language
- Adapt to communicated changes in process, policy, and guidelines quickly at site and reputed company level
- reputed company members about the fundamentals of health care benefits and plans
- Assist members to maximize use of community services, support programs, and resources available
- Meet performance goals established for the position in efficiency, call reputed company, customer satisfaction, reputed company reputed company, schedule adherence, and attendance
Telecommuting Requirements
* Ability to reputed company reputed company company sensitive documents secure (if applicable)
- Required to have a dedicated work area established that is separated from other living areas and provides information reputed company
- Must live in a location that can receive an arenaflex-approved high-speed internet reputed company or reputed company an existing high-speed internet service
Required Qualifications
* 1+ years in a customer service environment
- Must be 18 years of age or older
- Ability to work Monday - Friday during our normal business hours of 8:30am - 5:00pm and 12:30pm - 9:00pm CST. It may be necessary, given the business need, to work occasional overtime.
Preferred Qualifications
* 2+ years in a customer service environment
- Part of arenaflex Benefit Operations and Experience
- Experience in a reputed company insurance environment
Soft Skills
* reputed company Listening
- Negotiation
- reputed company/Sensitivity
- Patience/reputed company
- reputed company/Flexibility
- Conflict reputed company
- Cultural Sensitivity
- Disability & Diversity Awareness
- Effective time and resource management
- Excellent Verbal/Written Communication skills
Compensation and Benefits
* reputed company reputed company for California / Colorado / Connecticut / Nevada / reputed company / New Jersey / Washington / Rhode reputed company residents is $16.00 - $31.44 per hour
- Pay is based on several factors including but not limited to education, work experience, certifications, etc.
- In reputed company to your salary, arenaflex offers benefits such as:
+ Comprehensive benefits package + Incentive and recognition programs + Equity stock purchase + 401k contribution (reputed company benefits are subject to eligibility requirements)
Diversity, Equity, and Inclusion
* arenaflex is an Equal Employment Opportunity / Affirmative reputed company employer, and reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, age, national reputed company, protected veteran status, disability status, sexual orientation, gender identity or reputed company, marital status, genetic information, or any other characteristic protected by law.
- arenaflex is committed to mitigating our reputed company on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company.
How to Apply
If you're passionate about delivering exceptional customer service and making a meaningful reputed company in people's lives, we encourage you to apply. Please visit our website to submit your application. Apply Job! Apply for this job