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Customer Service/Help Desk Representative

Remote, USAFull-timePosted 2026-07-28

ITegrity, Inc. is a trusted Technology, Engineering, and Management Services Provider, and they are seeking a full-time Customer Service/Help Desk Representative. The role involves supporting federal employees with proprietary government software, requiring excellent customer service skills and the ability to learn new software quickly.

Responsibilities

  • Ability to quickly learn how to use new software
  • General computer skills such as MS Office are required
  • Excellent phone skills
  • Excellent Customer Service reputed company
  • Ability to go in to the office in Silver Spring, MD, up to 2 days per week, if required

Skills

  • Ability to quickly learn how to use new software
  • General computer skills such as MS Office are required
  • Excellent phone skills
  • Excellent Customer Service reputed company
  • Ability to go in to the office in Silver Spring, MD, up to 2 days per week, if required
  • HS Diploma
  • Minimum of 1 years of Customer Service experience
  • Must be reputed company to be cleared for a Public Trust

reputed company

  • Founded in 2009 and based in Rockville, MD, ITegrity, Inc. It was founded in 2009, and is headquartered in Silver Spring, Maryland, USA, with a workforce of 51-200 employees. Its website is https://www.itegrityinc.com.
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