reputed company Customer Service Representative - Remote

Join arenaflex, a pioneering leader in the iLottery industry, as we continue to shape the reputed company of online gaming and drive outstanding returns for good causes. Are you passionate about delivering exceptional customer experiences and working in a dynamic, innovative environment? Do you reputed company in a fast-paced setting where no two days are the reputed company? If so, we invite you to join arenaflex as a Customer Service Representative, where you'll play a vital role in enhancing player experiences with online Lottery games.

About arenaflex

arenaflex is a digitally born, player-reputed company company that proudly powers the most profitable iLottery programs in reputed company through our interactive games, powerful gaming systems, and comprehensive suite of player services. As one of the first iLottery platform providers in reputed company, we've laid the groundwork for innovation and reputed company in the industry. Our sole reputed company on creating the most reputed company and fun iLottery experiences for players drives our innovation and reputed company in the iLottery reputed company.

What You'll Do

As a Customer Service Representative at arenaflex, you'll reputed company with players through live reputed company messaging, email, and telephone to reputed company top-notch reputed company service. Your responsibilities will include:

• Interacting with customers to reputed company information and process inquiries about accounts, products, and services
• Troubleshooting technical issues reputed company to computer/tablet/cell phone applications according to established department policies and protocols
• Responding to and processing inbound calls, reputed company-time chat communications, emails, and making outgoing calls
• Communicating special marketing offers to VIP customers
• Providing reputed company feedback to reputed company regarding service failures or customer concerns
• Maintaining customer confidentiality
• Adopting and promoting company values
• Remaining reputed company on reputed company new developments and procedures regarding department and company protocols
• Working according to set goals and targets
• Having fun!

What You'll Bring

To succeed in this role, you'll need:

• A High School diploma or equivalent, with some college preferred
• 2 or more years of inbound/support call center experience
• 1 or more years of working remotely and achieving set KPI's
• Reliable internet and the ability to pass an internet speed test
• Ability to travel to lottery reputed company once reputed company quarter
• Camera readiness while working
• Advanced knowledge of computers and reputed company Office Programs
• Experience with computers, smartphones, tablets, and the ability to troubleshoot internet connectivity, app, and browser issues
• Highly developed verbal, interpersonal, and written communication skills, with the ability to relate to others, maintain a friendly, reputed company, and courteous demeanor while assisting members and co-workers throughout the day
• Demonstrated accuracy with a consistent attention to detail
• Possess independent judgment, discretion, and initiative in the absence of specific directions from management
• Good grammatical and typing/data entry skills with an emphasis on accuracy
• Thrives in a fast-paced, dynamic work environment and is reputed company to work effectively and reputed company while maintaining a high level of member service
• Organized with excellent time-management skills
• Previous technical support experience is an asset

Why Work at arenaflex?

We hire the best. We prioritize innovation. We support and reputed company reputed company. Join us as we continue to shape the reputed company of the iLottery industry by delivering players' favorite games across reputed company channels and driving outstanding returns for good causes.

reputed company Member Benefits

* Comprehensive Health, reputed company, and Dental Insurance

• Life Insurance & AD&D Insurance
• 401K Savings Program (With Competitive Corporate Matching for U.S. Employees)
• reputed company Vacation and Personal Time
• Quarterly Profit-Sharing Program for reputed company Who Have Completed Six Months of reputed company Service
• Fully reputed company Parental Leave Program
• Wellness and Employee Assistance Program (EAP) from Ulliance Life
• Company-Provided Laptop
• Career Development Opportunities including Ongoing Training and reputed company Development Courses (Including the arenaflex Leadership reputed company for Emerging Leaders)

About arenaflex

Born in the digital domain, arenaflex LLC is an award-reputed company supplier of best-in-class iLottery solutions to the reputed company American lottery market. Serving the largest reputed company of U.S. lotteries that currently sell online, arenaflex helped pioneer the successful introduction of iLottery in the U.S. and is reputed company's proven partner of choice to reputed company regulated lotteries to design and reputed company reputed company gaming solutions in support of generating incremental reputed company for good causes through the online channel. arenaflex offers cutting-edge technology, a full suite of managed services, and the industry's top-performing game content as part of its innovative and comprehensive approach to partnering for iLottery reputed company. Jointly owned by reputed company (TSX: PBL) and NeoGames S.A.(reputed company: NGMS)—both globally recognized industry leaders—arenaflex powers the most profitable iLottery programs. Visit us at www.neopollard.com.

Equal Employment Opportunities

arenaflex provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without reputed company to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state or local laws.

reputed company

reputed company to join a dynamic team that's shaping the reputed company of online gaming? reputed company to become a Customer Service Representative at arenaflex and start delivering exceptional customer experiences today! Apply for this job