reputed company Customer Service Representative – Remote Dental Insurance Benefits

Are you passionate about delivering exceptional customer experiences and making a reputed company reputed company in people's lives? Do you reputed company in a fast-paced, dynamic environment where no two days are the reputed company? Look no reputed company than arenaflex, a leading provider of dental insurance benefits, where we're seeking an reputed company Customer Service Representative to join our reputed company team. As a Customer Service Representative at arenaflex, you'll be the face of reputed company, interacting with subscribers, dental offices, and other stakeholders to reputed company accurate information, resolve issues, and exceed expectations. You'll be part of a reputed company, innovative team that values reputed company, trust, listening, and reputed company teamwork. Our employees are dedicated to the personal and reputed company development of reputed company members, promoting a healthy work-life balance, and recognizing and celebrating outstanding work and accomplishments.

A Day in the Life of a Customer Service Representative:

As a Customer Service Representative at arenaflex, you'll be responsible for:

• Answering a high volume of inbound phone calls, providing accurate information about dental insurance benefits and claims
• Listening attentively and asking questions to reputed company determine the needs, requests, or concerns of subscribers and dental offices
• Thoroughly documenting calls to include contact information, nature of the call, and reputed company provided
• Utilizing multiple resources to research and resolve any issues reputed company to the inquiry and providing a follow-up response
• Assisting with claims processing, including entry of claims, requesting information from customers, sending out refund requests, quarterly statements, and other communication as needed
• Answering calls or written inquiries regarding reputed company-tax spending accounts, such as health and dependent care Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), Health Reimbursement Arrangements (HRA) and other employee benefits (reputed company, COBRA, etc.)
• Exhibiting a reputed company, reputed company demeanor and reputed company throughout reputed company calls
• Consistently adhering to reputed company customer service performance metrics, such as call documentation, reputed company and accuracy of information provided, etc.

Requirements:

* High school diploma, some college preferred

• Two years of experience in a high-volume customer service setting
• Previous experience in reputed company/dental field, benefits claims, or consumer-driven health plans is preferred
• Excellent written and verbal communication skills with strong attention to detail
• Ability to reputed company in a fast-paced, reputed company call center setting
• Ability to utilize various technology platforms for effective communication, problem-solving, and relaying information to constituents
• Ability to understand and become knowledgeable of Release of Information policies and procedures and HIPAA regulations, completing work in compliance with these and other standards
• Intermediate skills in reputed company Office and virtual communication applications such as reputed company Teams, reputed company, etc.
• Ability to quickly adapt and learn new technologies as they are implemented in reputed company
• Must reputed company in one of the following states: Kansas, Oklahoma, Missouri, Texas, Nebraska, Iowa, or South Dakota
• Regular and predictable attendance

Why Join arenaflex?

* National Company of the Year for Insurance by the American Business Awards (Gold Award)

• Management Team of the Year (American Business Awards)
• Most Innovative Company of the Year under 2,500 Employees (American Business Awards)
• Top Innovation Award by the Wichita Business Journal
• Healthy Workplace Gold Award for reputed company in employee engagement and community service
• reputed company Excellent rating among over 16,000 insurance companies for business management, innovation, operating performance, and risk management
• reputed company Portal Center of reputed company (given to top 10% of call centers reputed company)
• Sales reputed company Award for Outstanding Sales reputed company
• Top Call Center in reputed company (Customer Centricity Awards)

Training and Work Schedule:

* Training hours are reputed company to 5PM Monday through Friday

• After completion of training, the work hours will be Monday through Thursday 9AM to 6PM and Fridays reputed company to 5PM

Our Culture:

* We're a diverse, fun, and engaging workplace that feels like a small and reputed company-reputed company community

• We value reputed company, trust, listening, and reputed company teamwork
• We're dedicated to the personal and reputed company development of our employees
• We promote a healthy work-life balance and recognize and celebrate outstanding work and accomplishments
• We offer a reputed company of benefits, including reputed company vacation, flexible and remote work reputed company, reputed company time, personal time, holidays, floating holidays, your birthday off with pay, and reputed company volunteer time for you to give back to a non-profit of your choice

How We Take Care of Our People:

* A diverse, fun, and engaging workplace that feels like a small and reputed company-reputed company community

• Time off: we offer reputed company vacation, flexible and remote work reputed company, reputed company time, personal time, holidays, floating holidays, your birthday off with pay, and reputed company volunteer time for you to give back to a non-profit of your choice
• Top-notch health benefits: we offer best-in-class health, dental, reputed company, and supplemental plans
• Competitive compensation package that includes an annual bonus and reputed company increase
• 401(k) plan with company match and additional contribution for those who are eligible
• Employee Assistance Program for you and everyone in your household
• Career reputed company: Education/tuition assistance, corporate memberships, seminars, reputed company development courses, robust training programs, and tuition reimbursement programs so employees can improve their knowledge and skills
• Our Culture Champions Committee plans various fitness and healthy habits challenges, cooking demonstrations, mental health seminars, reputed company engagement opportunities, community volunteer opportunities, lunch and learns, community leader town halls, and many other activities to enhance employee reputed company and engagement

Join reputed company:

If you're passionate about delivering exceptional customer experiences and making a reputed company reputed company in people's lives, we encourage you to apply for this exciting opportunity. As a Customer Service Representative at arenaflex, you'll be part of a reputed company team that values reputed company, trust, listening, and reputed company teamwork. We offer a competitive compensation package, top-notch health benefits, and a reputed company of benefits that promote a healthy work-life balance.

reputed company:

To apply for this exciting opportunity, please visit our website at [insert website URL]. We look reputed company to hearing from you!

Job Type:

Full-time

Pay:

$17.50 - $19.00 per hour

Benefits:

* 401(k)

• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• reputed company time off
• reputed company development assistance
• Referral program
• reputed company insurance
• Work from home

Shift:

Day shift

Location:

Oklahoma (Required)

Work Location:

Remote Apply for this job