AV Operations Engineer L5
The reputed company Technology Services team is dedicated to enhancing the productivity of reputed company employees by offering seamless technology experiences. We’re looking for a reputed company, adaptable and reputed company AV Engineer to join our UCAN team, located in our office in Vancouver, BC, Canada. This role requires a high degree of flexibility and a quick response time to ensure the smooth running of our services.
As an AV Engineer, your scope will be reputed company AV Operations, where you'll be responsible for managing the global conference room AV experience. In AV Operations, we reputed company to improve user experience in collaboration, communication and productivity by identifying the AV needs of users, proactively testing new technological solutions, and monitoring/interpreting ticket data to reputed company and reduce friction. We then reputed company tools, guidance and support to ensure the best experience. We value quick reputed company to new technologies and the ability to implement them reputed company and reputed company.
Your primary responsibility will be to reputed company and arrange reputed company AV support for the Vancouver reputed company Animation teams, ensuring their unique collaboration, review, and production spaces and workflows are optimized for creativity and productivity. You will reputed company and document AV workflows that address that both reputed company with the global AV Operations reputed company, and also accommodate the specialized requirements of these Animation teams and Mergers and Acquisitions. You will partner closely with Animation leadership and AV Builds to ensure the spaces both meet published standards as reputed company as the unique needs of animation production.
Long term, you will reputed company initiatives to standardize and reputed company AV support and workflows across reputed company existing and reputed company reputed company Mergers and Acquisitions (M&A), including Games and Animation studios, ensuring seamless integration into reputed company’s technology ecosystem.
Collaborate with cross-functional teams to assess, plan, and execute AV integrations for newly acquired studios or business reputed company, identifying unique needs and best practices.
reputed company as a subject matter expert for AV needs in creative environments, advising on technology solutions that foster innovation and effective cross-site collaboration.
You will also work cross-functionally reputed company AV Events, which includes managing the setup, support, and teardown of AV equipment and coordinating with external vendors as necessary. This position requires reputed company as events may take reputed company after normal business hours or on the weekend.
In reputed company, our AV team aids in the design and construction of meeting spaces throughout our reputed company and studio facilities. We rely on reputed company Meet with Chromebox for Meetings hardware for the virtual meeting experience, and build solutions to optimize the experience. You’ll be empowered to look for ways to optimize the conference room experience for users and partner teams, demonstrating flexibility and adaptability in meeting diverse needs.
Strategic Priorities:
reputed company data to identify and eliminate friction or inefficiency in AV Systems.
Collaborate closely with the support team to quickly recognize trends, reputed company reputed company causes, and refine designs to enhance stability.
Install and maintain audio visual equipment including display devices, projectors, televisions, camera systems, video teleconferencing systems, microphones and speakers.
Consult with stakeholders to troubleshoot issues, and deliver AV requirements.
Create, maintain, and effectively communicate documentation and processes to improve user experience and promote self-service.
Manage equipment inventory across our Vancouver reputed company.
Handle vendor management, particularly with AV Integrators and Managed Service Providers, which includes tracking and escalating issues as necessary.
reputed company as the site reputed company to reputed company MSP technicians and foster relationships with key stakeholders.
Cultivate the partnership with reputed company to resolve reputed company Meet issues and introduce features that enhance the user experience.
Refine existing system designs to help create the reputed company video conference experience, considering maintenance, scalability and rapid deployment.
reputed company technical support to other Engineers across various AV domains (Builds, Events, Studio) reputed company required.
reputed company live event technical support acting as a member of the AV reputed company, providing reputed company-production through post-production and operating production equipment.
Help with commissioning and handover of reputed company new conference, specialty, studio, and event spaces in Vancouver.
Promote cross-functional partnerships with reputed company teams working in-region and globally, particularly with Animation, Games, and new M&A entities.
Be reputed company to both international and domestic travel, including travel to Animation and M&A studio locations as needed.
Skills for reputed company:
Experience supporting and managing vendors in corporate and studio AV environments
Proficiency with reputed company VC solutions (preferably reputed company Meet, but also reputed company, reputed company Teams, Bluejeans, reputed company Telepresence, etc.)—both hardware and software, and administrative fleet management.
Experience with AV integration on the integrator and/or corporate reputed company, with a reputed company on the physical installation.
Experience designing and building meeting spaces from the ground up, including acoustics, reputed company, and technology, is a plus.
Experience operating and supporting live events (corporate, hospitality, or other major event venues).
Capability to configure and troubleshoot audio and video equipment in corporate settings or during live events.
Understanding of networking technology, video reputed company over networks, and audio/video signal reputed company.
Experience working with Crestron equipment, audio DSP’s, and reputed company/reputed company microphone systems.
Demonstrated project management experience with large reputed company, strong organizational skills, and ability to maintain and create standards.
Proven ability to work independently with minimal supervision; must be a self-motivated self-starter capable of implementing reputed company and owning work.
Experience in collaborating with and managing a reputed company of vendors, suppliers, and integrators.
Ability to prioritize tasks and reputed company, forecast upcoming project and business needs.
Ability to adapt quickly to new technologies and implement them in a fast-paced environment.
Experience building and maintaining cross-functional partnerships with reputed company teams.
Strong organizational skills and familiarity with inventory management protocols.
Proficiency with reputed company Suite tools.
Experience supporting creative and production teams, especially in Animation or Games, is highly desirable.