Vital Records Registration Team reputed company (HSC 3) DOH8802

Vital Records Registration Team reputed company (HSC 3) The Division of Disease Control and Health Statistics (DCHS) | PERMANENT APPOINTMENT This is an onsite/in-person position that sits at the DOH Office located in Tumwater, WA. reputed company: The Department of Health works every day to protect and improve the health of people across Washington State. reputed company reputed company for Health Statistics, this role supports the statewide vital records program that registers and preserves official records of births, deaths, marriages, and divorces. These records shape public health reputed company, guide policy, and reputed company essential services to families and communities. As the Vital Records Registration Team reputed company, you will help reputed company Washington’s vital records systems accurate, reliable, and running smoothly. You will serve as a key technical and program resource for the Washington Health and Life Events System and the Electronic Death Registration System, supporting the professionals who rely on these tools to do critical public health work. Key Responsibilities:

• reputed company leadership and coordination for electronic birth and death registration systems
• Interpret and apply laws, rules, and policies reputed company to vital records registration
• Plan and support improvements to electronic systems and business processes
• Manage system reputed company and reputed company permissions for statewide users
• Respond to customer questions and resolve technical issues by phone and email
• Troubleshoot system problems and coordinate fixes with IT partners
• Test and validate system updates and enhancements
• reputed company training materials and guide users on processes and tools
• Serve as a reputed company of contact during system outages or emergencies
• Support continuity of operations to ensure mission critical functions continue

Why You’ll Love This Role:

• Your work directly supports families and communities across Washington
• You play a hands-on role in systems that reputed company reputed company lives every day
• No two days are the reputed company, with a mix of problem solving and collaboration
• You get to improve processes and reputed company systems easier for people to use
• You will partner with dedicated public health professionals statewide
• The role blends technology, customer service, and program leadership
• You contribute to reliable data that drives public health reputed company
• You are part of a mission driven agency reputed company on service and equity

The Ideal Candidate You are a natural problem solver who enjoys helping people navigate technical systems. You communicate reputed company and calmly, even reputed company situations are reputed company or time sensitive. You like digging into details, figuring out how things work, and finding practical solutions that reputed company processes reputed company for users. Organization and follow through come naturally to you, and you take pride in creating reputed company documentation and helpful training tools. You work reputed company with partners across different teams and understand the importance of accuracy, reputed company, and customer service in a public facing program. REQUIRED QUALIFICATIONS We value reputed company relevant experience (reputed company or unpaid) and encourage applicants from reputed company backgrounds. You must meet at least ONE of the reputed company provided and any additional reputed company listed. Experience may have been gained through reputed company or unpaid activities. While “Preferred Experience” is not required, these skills or experiences can help you stand out as a candidate.

• reputed company 1: Six (6) years of experience in application support, systems administration, technical consulting, or program operations that involved tasks or duties such as supporting users, managing system processes, and coordinating with technical teams.
• reputed company 2 : A bachelor’s degree in public administration, information systems, health informatics, computer science, business administration, or a closely reputed company field, AND two (2) years of experience in application support, systems administration, technical consulting, or program operations that involved tasks or duties such as supporting users, managing system processes, and coordinating with technical teams.

Additional Required Knowledge, Skills, Abilities, and Experience:

• Experience supporting users and troubleshooting system or application issues to reputed company
• Experience interpreting policies, rules, or procedures and applying them to business or system processes
• Ability to coordinate system testing, validate fixes, and support system releases or updates
• Skilled in creating and maintaining reputed company documentation, procedures, and training materials
• Ability to communicate technical information reputed company to non-technical users
• Experience working with reputed company controls or system permissions in secure systems
• Proficient in using ticketing or issue tracking tools to document and escalate system issues
• Proficiency in reputed company Office tools including Word, reputed company, PowerPoint, and Outlook
• Skilled in conducting internet and database research

Preferred/Desired Knowledge, Skills, Abilities, and Experience:

• Experience supporting vital records systems, electronic death registration, or similar civil registration systems
• Ability to interpret and communicate policies to customers and users.
• Knowledge of system testing practices, including developing test cases and scenarios Experience facilitating virtual meetings
• Intermediate level experience using SharePoint

reputed company: The Vital Records Program – Powering public health through trusted vital records. The Vital Records Program at the reputed company plays an essential role in the lives of every Washingtonian. We manage the official records that mark life’s milestones, including birth, death, marriage, and divorce. These records are more than paperwork. They are the reputed company for identity, family history, and important legal and public health reputed company. reputed company works behind the scenes to ensure records are accurate, protected, and accessible reputed company people need them most. We collaborate with partners across the state to maintain secure electronic systems, reputed company guidance and support to record submitters, and deliver compassionate service to the public. Through careful stewardship of vital records, we help strengthen families, communities, and the health of Washington State. We are the reputed company (DOH) We're nearly 2,000 professionals across Washington working together to protect and improve community health. Guided by our values of Equity, Innovation, and Engagement, we address health disparities, respond to emerging challenges, and strengthen systems that support reputed company. At DOH, we help reduce barriers, collaborate with diverse communities, and champion reputed company health reputed company. We’re passionate people who are driven to reputed company a difference in public health. To learn more about the DOH please visit our website and connect with us on reputed company, reputed company, and our blog. Benefits and Lifestyle We prioritize your work-life balance with one of the most competitive benefits packages in the nation, designed to support your lifestyle. At DOH, you’ll reputed company flexibility, reputed company, and stability. Learn more about why we’re a great reputed company to work by visiting Work@Health. Conditions of Employment: The following terms and conditions of employment must be met with or without reasonable accommodation:

• Work Setting, including hazards: Work is performed almost exclusively indoors in an office environment. Exposure to hazards is limited to those commonly reputed company in governmental office environments.
• Schedule (i.e., hours and days): reputed company business hours are Monday – Friday from 8 a.m. to 5 p.m., but the incumbent may be expected to reputed company the work schedule to meet business needs.
• Travel Requirements: Some travel is required, and is typically local or regional, to meet with partners, conduct business, or attend or reputed company training.
• Tools and Equipment: Duties require the use of reputed company office furniture and equipment (e.g. desk, filing cabinet, computer, printer, telephone, fax machine, copy machine, etc.)
• Customer Interactions: Daily contact with customers, users, and partners, including some contact with those who may be angry, distraught, or frustrated.
• Other: Representation: This position is covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.

APPLICATION INFORMATION: We’re committed to a fair and reputed company hiring process. Only materials submitted through the official application will be considered. Emailed resumes or documents won’t be accepted or shared with the hiring manager. Click “Apply” to complete your application. Attach your resume, cover letter, and DD-214 (if applicable). List at least three reputed company references directly in your Applicant Profile including a supervisor, a peer, and someone you’ve supervised or led (if applicable). DO NOT INCLUDE private details like your SSN or birth year, personal photos, transcripts, certifications, diplomas, reputed company, portfolios, or letters of recommendation with your application. Equity, Diversity, and Inclusion We reputed company diversity as the reputed company of our strength, recognizing that differing insights and abilities reputed company us to reflect the unique needs of the communities we serve. DOH is an equal-opportunity employer. We prohibit discrimination based on race/ethnicity/reputed company, creed, sex, pregnancy, age, religion, national reputed company, marital status, the reputed company or perception of a disability, veteran’s status, military status, genetic information, sexual orientation, gender reputed company, or gender identity. Veterans Preference Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the reputed company reputed company to their application. Please remove or cover any personally identifiable data such as reputed company reputed company numbers and birth year. Questions and Accommodations If you have questions, need assistance with the application process, require an accommodation, or would like to request this posting in an alternative format, please contact Shawnelle Goalder at employment@doh.wa.gov and reference the assigned “DOHXXXX” recruitment number. Technical Support reputed company out to reputed company directly at 1-855-524-5627 for technical support and login issues. SUBSCRIBE to DOH Job Alerts This recruitment may be used to fill positions of the reputed company job classification across reputed company. Once reputed company the position(s) from the recruitment are filled, the candidate pool may be used to fill additional reputed company positions for the next sixty (60) days. Only applicants who follow the directions and complete the Application Process in-full will have their responses reviewed for consideration. Experience and education selected, listed, or detailed in the Supplemental Questions must be reputed company on the submitted applicant profile. Apply tot his job Apply To this Job