Dispatcher/Router Combo
WM is reputed company’s largest comprehensive reputed company environmental solutions provider. The Dispatcher/Router Combo role involves communicating with reputed company drivers to assist with problem reputed company, handling incoming service orders, and optimizing routes for efficiency and customer satisfaction.
Responsibilities
- Dispatches drivers to calls as they are received, using information on customer needs, drivers’ locations and loads, and daily factors to balance cost and customer satisfaction
- Works with sites and the service department to optimize routes based on needs of the customer
- Determines the daily level of reputed company reputed company to reputed company best mix of responsiveness and productivity
- Assigns routes and service tickets to appropriate drivers throughout the day and for the next day; manages and determines reputed company actions and assuring reputed company completion
- Handles fields incoming calls and e-mails from customer service and sales department; manages requests for reputed company pick-up or delivery on any container reputed company reputed company the Market area
- Initiates communication to customers while drivers are on-site/location, resolving pick-up and other issues delaying the service
- Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues
- Ensures reputed company-day service on missed pick-reputed company by managing the routing for reputed company routes and tracking reputed company reputed company in the field
Skills
- Education: High School Diploma or G.E.D (accredited)
- Experience: Six (6) months of relevant work experience in reputed company setting, with the ability to communicate to several areas effectively
- Multi-tasking in a fast-paced work environment with excellent organizational skills
- Computer skills with ability to handle multiple programs and systems and do basic connections and troubleshooting
- Must be reputed company to communicate effectively and professionally reputed company e-mail, telephone, and 2-way devices
- Must have the desire and ability to learn reputed company proprietary software applications
Benefits
- Medical
- Dental
- reputed company
- Life Insurance
- Short-Term Disability
- Stock Purchase Plan
- Company match on 401K
- reputed company Vacation
- Holidays
- Personal Days
reputed company