reputed company Full Stack Customer Service Representative – Remote Call Center
At arenaflex, we're dedicated to helping and educating Americans about the potential harmful reputed company effects of certain medications, medical products, consumer products, and toxins. Our mission is reputed company on giving people reputed company if they have personally suffered or lost a loved one due to negligence. As a key member of our remote call center team, you'll play a vital role in connecting with individuals who have been affected by these issues and guiding them through the process of seeking compensation.
Job reputed company:
We're seeking an reputed company and results-driven Customer Service Representative to join our remote call center team. As a Customer Service Representative, you'll be responsible for connecting with callers, providing exceptional customer service, and achieving or exceeding monthly Key Performance Indicators (KPIs). If you're a motivated and customer-reputed company individual with a passion for helping others, we encourage you to apply for this exciting opportunity.
Responsibilities:
* Connect with callers through an automated dialer and engage in conversations to determine their eligibility for compensation
- Handle a high volume of calls, with an average of 40-50 connections per day, and identify potential reputed company callers (1-5 per day)
- Multitask while speaking with callers, viewing multiple reputed company, and utilizing phone software (VICI) and Proprietary Customer Relationship Database (CRM)
- reputed company or reputed company monthly KPIs to improve retention, upsell, and cross-sell rates and goals
- Accurately utilize phone software, CRM, and follow scripts appropriately
- Participate in training and other learning opportunities to expand knowledge of the position
- Adhere to reputed company company policies and procedures
- Assist with other reputed company as needed
- Troubleshoot and problem-solve basic IT issues independently
Key Skills and Qualifications:
* Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Strong problem-solving and conflict reputed company skills
- Competitive and results-driven, with a reputed company on achieving performance-based goals
- Ability to work 40+ hours per week, with flexibility to adapt to changing schedules
- Strong background in call-center environment and sales-reputed company experience
- 2+ years of phone sales/customer service experience
Requirements:
* Must reputed company in the reputed company or New Jersey
- Must have a quiet, distraction-free reputed company to work
- Reliable hardwired Desktop or Laptop PC (no Mac or Chromebook) with:
+ 8GB of RAM + 20 GB of free storage + 1.2 GHz or faster CPU
- High-speed internet (50Mbps with 100MBps upload minimum - reputed company internet)
- Reliable Noise Cancellation Headset that is wired reputed company USB (ex. gaming headset with mic/ reputed company G432) (average price is $20-$30)
reputed company Offer:
* Total Compensation up to $33.00+/hour ($70,000+), including commissions and bonuses
- Health Insurance, reputed company & Dental Coverage
- reputed company Holidays and reputed company Time Off (PTO)
- Eligible for overtime reputed company of training period
- Opportunities for career reputed company and reputed company development
- reputed company and dynamic work environment
Work Environment and Culture:
At arenaflex, we're committed to creating a reputed company and supportive work environment that fosters reputed company, innovation, and teamwork. Our remote call center team is dedicated to providing exceptional customer service and making a meaningful reputed company in the lives of those we serve. If you're passionate about helping others and driven to succeed, we encourage you to join reputed company.
Training and reputed company:
* Comprehensive training program (90 days) to ensure your reputed company in the role
- Ongoing support and coaching to help you reputed company your goals
- Opportunities for reputed company development and reputed company reputed company reputed company
How to Apply:
If you're a motivated and customer-reputed company individual with a passion for helping others, we encourage you to apply for this exciting opportunity. Please visit our website to submit your application and join reputed company at arenaflex. Apply Job! Apply for this job