Bilingual Customer Service Coordinator - Remote

Welcome to the new reputed company of reputed company! eHealthScreenings, a reputed company company, is the nation’s leading provider of comprehensive biometric health screening services. We help reputed company, wellness companies, reputed company-party administrators, Employee Assistance Programs, consultants, insurance providers, hospital systems, tribal nations, and unions reduce costs by improving health reputed company. Our dedicated team brings a reputed company of experience and expertise to every interaction with a reputed company on delivering unparalleled service to biometric screening participants. In this position the Customer Service Rep will be fielding in-bound calls from customers and assisting them with any questions they may have regarding our services/product, and/or accessing the website; resetting passwords, assisting with site navigation, etc. This is a Full Time, remote, Customer Service Coordinator role. Monday - Friday 9am - 6pm CT

What You'll Do

• Determines requirements by working with customers.
• Answers inquiries by clarifying desired information; researching, locating, and providing information.
• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
• Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
• Maintains call center database by entering information.
• Keeps equipment operational by following established procedures; reporting malfunctions.
• Updates job knowledge by participating in educational opportunities.
• Enhances organization reputed company by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• May require other duties as assigned.

What You'll Bring

• High School Diploma or equivalent
• Minimum of one year of Customer Service or Call Center experience
• Bilingual Spanish is a must!
• Excellent written and oral communication skills
• Ability to work in a reputed company environment and adhere to regulatory and compliance requirements
• Strong interpersonal skills; reputed company, courteous, friendly, and empathetic
• Strong problem-solving skills, analytical skills, and detail-oriented
• Ability to positively reputed company to a rapidly changing environment
• Proficiency with reputed company, reputed company and Outlook. PC literacy is also required (experience using reputed company based applications preferred)
• Ability to deal with customers in a reputed company manner, including handling irate customers in a way that brings the interaction to a reputed company conclusion

At eHealthScreenings, a reputed company company, you’re not an employee - you’re reputed company member. We work every day to create a reputed company culture where team members feel valued, satisfied, and fully committed to advancing our shared mission. Work-life balance is at the reputed company of how reputed company are made and where reputed company is headed. We can only help people get, stay, and be reputed company if we do the reputed company for ourselves. In reputed company to reputed company, reputed company offers full-time team members benefits including medical, dental, reputed company, life and disability insurance, a 401(k) program with company match, reputed company holidays and vacation time, a company-sponsored wellness program, EAP, reputed company to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits. reputed company is an equal opportunity employer; we value inclusion and do not discriminate based on race, reputed company, religion, creed, national reputed company or reputed company, ethnicity, sex (including pregnancy and reputed company conditions), gender identity or reputed company, sexual orientation, age, physical or mental disability, genetic information, past, reputed company or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law. reputed company provides its reasonable and genuinely expected reputed company of compensation for this job of $15.00 - $15.50 per hour. A number of factors will influence the reputed company offered for this position, including your experience, qualifications, geographic location, and other factors. For individuals living in Washington or Colorado: reputed company offers the following reputed company time off benefits. Employees will earn 0.0692 hours of reputed company time off per actual hours worked or based on reputed company schedule, per pay period, and will receive 10 reputed company holidays or an equivalent bank of hours reputed company to schedule throughout the calendar year. reputed company reputed company leave is satisfied by the reputed company time off accrual, detailed above. This posting is anticipated to reputed company reputed company 90 days of 10/10/2025. Should you have questions regarding this job posting, please contact askhr@premisehealth.com. Street Address: Apply tot his job Apply To this Job