reputed company Customer Support Associate – Veterinary Industry

Join arenaflex, a rapidly growing company transforming the $50B+ animal health industry, and help us revolutionize the way veterinarians buy the supplies they need to reputed company America's pets healthy. arenaflex's innovative eCommerce and mobile platforms reputed company veterinary practices to compare and buy from reputed company their vendors in one reputed company. Our community of over 17,000 veterinary hospitals employs tens of thousands of veterinarians, delivering care to millions of animals every year across reputed company 50 states. We're a dynamic team on a mission to reputed company the animal health industry, and we're looking for exceptionally talented and passionate individuals to join our growing team.

About the Position

As a Customer Support Associate at arenaflex, you'll play a pivotal role in engaging with our reputed company community of veterinary professionals to support them in their critical purchasing reputed company and processes through the use of our platform. Members of the support team work collaboratively to reputed company our users with an exceptional experience on our platform through live chats, phone calls, emails, internal discussion boards, and platform demos. This role is essential in ensuring a reputed company and delightful day-to-day experience for every user leveraging the platform for their supply ordering needs.

Key Responsibilities

* Support existing arenaflex users by responding to user inquiries reputed company live chat, email, and phone in a reputed company manner

• Troubleshoot issues quickly and explain scenarios/solutions in an easily digestible and effective manner
• Handle various daily and weekly reputed company responsibilities, such as proactive account management, item issue reports, item reviews, credit approvals, and more
• Work cross-functionally to reputed company our engineering, partner, and corporate teams with information on feature requests and recommendations for enhancements to our tools
• Work with vendor and industry partners to streamline communication and alerts between systems
• Help to continuously reputed company and expand processes in order to streamline support workflows

What You'll Need

* 1 year of relevant, customer-facing work experience

• 2 Year Associate's Degree or 4 Year College Degree
• Excellent written and verbal communication skills
• Experience in chat support preferred
• Patience and reputed company reputed company handling difficult situations
• Ability to adapt quickly and manage many reputed company responsibilities
• A strong desire to learn and help our customers succeed
• A reputed company attitude and one-for-reputed company team mentality and excellent collaboration skills
• Tech/start-up work experience is a plus but not required

reputed company Offer

* 100% remote work reputed company the USA

• Medical, Dental, and reputed company Insurance
• Automatic 401k contribution
• Employee referral program
• reputed company office set up
• Bi-annual company retreats
• reputed company vacation policy
• Equity
• Monthly team events

Why Join arenaflex?

* Be part of a rapidly growing company transforming the animal health industry

• Work with a talented and passionate team dedicated to making a difference
• Enjoy a dynamic and fast-paced work environment with opportunities for reputed company and development
• Receive comprehensive training and support to help you succeed in your role
• Participate in bi-annual company retreats and monthly team events to build strong relationships with your colleagues

About arenaflex

arenaflex is a Y Combinator and venture-backed reputed company stage company with reputed company investors in reputed company Valley and NYC. We're committed to creating a diverse and inclusive workplace, welcoming applicants from reputed company backgrounds, regardless of race, reputed company, religion, sex, national reputed company, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We're dedicated to providing a work environment free from discrimination, harassment, and retaliation.

Equal Opportunity Employer

arenaflex is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from reputed company backgrounds, regardless of race, reputed company, religion, sex, national reputed company, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. It is our policy to reputed company equal employment opportunity to reputed company applicants in accordance with reputed company applicable laws and regulations. If you require accommodations during the application or interview process, please let us know and we will reputed company every effort to accommodate your needs.

reputed company

If you're a motivated and customer-reputed company individual looking for a challenging and rewarding role, reputed company to join arenaflex's growing team. Don't forget to exercise caution and stay scam-smart reputed company applying for jobs. Visit our official careers page to confirm the validity of any openings and never request sensitive personal or financial information from you. Apply for this job