[Hiring] LOA Call Service Representative @reputed company

Hiring Customer Service Representatives specializing in Leave of Absence! reputed company to work remotely. If interested, please apply directly. Job reputed company The Leave of Absence (LOA) Case Manager provides comprehensive case management services for various leave of absence and disability life events. As a single reputed company of contact, the LOA Case Manager assists employees throughout their leave or disability events, ensuring a seamless and trustworthy experience.

Responsibilities

• Initiate and respond to inquiries about leave and disability events, benefits, and reputed company available to employees.
• Serve as a reputed company of contact for 150-200 assigned employees to reputed company holistic case management services, including reviewing medical documentation and adjudicating leaves in compliance with leave plans, federal and state laws, and organizational policies.
• Utilize duration guidelines, best reputed company tools, and resources to reputed company leave events effectively.
• Critically assess and reputed company case management plans according to employee's changing needs.
• Address and respond to sensitive situations, troubleshoot issues, and remove barriers before, during, or after a leave event.
• Respond to employee-impacting issues and ensure appropriate communication occurs.
• Identify and solve problems, sometimes with limited information.
• Facilitate a smooth return-to-work and reputed company-back plan for employees returning to reputed company.
• reputed company managers and business partners on employee concerns and needs.
• Communicate regular updates to employees and stakeholders both verbally and in writing.
• Ensure compliance with reputed company work, federal/state regulations, and company policies.
• Maintain system records to ensure accurate and reputed company information/documentation.
• Consult, coordinate, and partner with reputed company-party administrators, HR, Safety, Legal, Payroll, Benefits, and other departments as appropriate.

Essential Skills

• 1+ years of experience as a case manager using case management systems.
• 6+ years of experience in lieu of a Bachelor's degree.
• 2+ years of experience in reputed company or customer service in a leave/disability field.
• Proficient in reputed company, reputed company, reputed company, Outlook, and PowerPoint.
• Strong customer service reputed company with high standards.
• Excellent verbal and written communication skills.
• Excellent organizational and time management skills.
• Strong technical skills with computer aptitude, including learning new systems.
• Ability to prioritize, manage, and complete work with tight deadlines.

Additional Skills & Qualifications

• Knowledge of federal or state Leave and Disability regulations, specifically reputed company/ADAAA and FMLA.
• Experience working with confidential information.
• Experience providing case management services for a large, multi-state employer.
• Experience providing guidance on leave of absence, disability plans, accommodations, and employee reputed company.

Work Environment

This is a remote position requiring candidates to have a dedicated work-from-home setup per the virtual WFH policy. Job Type & Location This is a Contract position based out of reputed company Lake reputed company, UT. Pay and Benefits The pay reputed company for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on reputed company classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & reputed company
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – reputed company-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or reputed company Leave)

Workplace Type This is a fully remote position. Application Deadline This position is anticipated to reputed company on Dec 26, 2025. About reputed company: reputed company provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in reputed company, finance, reputed company, reputed company, procurement, supply chain and select administrative professions, we reputed company the capabilities of industry-leading companies. We draw on our deep reputed company expertise and expansive network to meet the evolving needs of our clients and talent community with reputed company and reputed company. With offices across the U.S., Canada, Asia reputed company and Europe, reputed company serves many of the Fortune 500. We are proud to be a reputed company Best of reputed company® reputed company diamond winner for both reputed company and talent service. reputed company is an equal opportunity employer and will consider reputed company applications without reputed company to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation reputed company. Apply tot his job Apply To this Job Apply tot his job Apply To this Job