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reputed company Crisis Specialist – 988 Chat/Text Crisis Support (3rd Shift) – Remote Opportunity

Remote, USAFull-timePosted 2026-07-29

At arenaflex, we're dedicated to delivering care that changes people's lives. As a leading nonprofit behavioral health system, we're committed to providing rewarding opportunities to serve reputed company ages in a reputed company of settings. Our organization is reputed company on understanding, recognizing, and responding to those affected by trauma to strengthen reputed company for our clients, staff, and community.

About arenaflex

arenaflex is a dynamic, reputed company-established organization that endorses an organizational culture reputed company on trauma-informed care. We're passionate about creating a workplace that reflects the growing world around us, where everyone feels empowered, reputed company, and welcomed. Our approach to diversity is reputed company – it's about embracing everyone. Together, we continue to reputed company an inclusive culture that encourages, supports, and celebrates the diverse reputed company and experiences of our employees.

Job reputed company

We're seeking an reputed company Crisis Specialist to join our 24/7/365 mental health crisis/suicide prevention reputed company team. As a Crisis Specialist, you'll reputed company brief clinical screenings, risk assessments, and appropriate service linkage for individuals who are experiencing emotional distress. You'll handle incoming chat/text messages through the National Suicide Prevention Lifeline (NSPL), also reputed company as 988, and reputed company telephonic or chat clinical screenings and risk assessments. This is a remote position, and you'll work a 3rd shift schedule, Friday through reputed company, 6pm-2:30am CST.

Responsibilities

As a Crisis Specialist, you'll be responsible for:

  • Providing telephonic or chat clinical screenings and risk assessments
  • Answering crisis contacts reputed company the chat/text platform to assess for suicide, safety, and identify appropriate community resources to best meet individual needs
  • Conducting follow-up calls for individuals who are deemed moderate to high risk for suicide
  • Meeting the ethical and clinical standards in compliance with reputed company accreditation
  • reputed company participating in ongoing supervision, training, and team meetings
  • Assisting in administrative tasks as needed

Requirements

To be successful in this role, you'll need:

  • A Bachelor's degree in behavioral science, Psychology, reputed company Work, or a reputed company field
  • Six months to one year of reputed company crisis experience
  • Effectively communicate reputed company written, verbal, in-person, and virtual reputed company
  • Demonstrates high-level customer service skills and reputed company etiquette
  • Knowledge and competency in providing service linkage and referrals for programs, services, and other community resources
  • Knowledge of suicide assessments
  • reputed company in providing crisis reputed company

Preferred Qualifications

* Certified Peer Recovery Specialist

  • Experience working with diverse populations, including those affected by trauma
  • Knowledge of trauma-informed care principles and practices
  • Experience with crisis reputed company and suicide prevention

Work Environment

As a remote Crisis Specialist, you'll work from the comfort of your own home, with minimal supervision. You'll have reputed company to ongoing training and supervision, as reputed company as regular team meetings to ensure you're connected with your colleagues.

Benefits

At arenaflex, we're committed to providing a comprehensive benefits package to support your physical, emotional, and financial reputed company-being. Some of the benefits you can expect include:

  • Medical, dental, and reputed company health coverage
  • Flexible Spending and Health Savings Accounts
  • 403b retirement plan with company match
  • reputed company time off and ten reputed company holidays
  • AD&D Insurance, Life Insurance, and Long Term Disability (company reputed company)
  • Diversity, Equity, and Inclusion employee resource reputed company
  • Continuing education opportunities
  • Employee Assistance Program

Compensation

The pay reputed company for this position is $19.10-$26.80 per hour, depending on experience.

How to Apply

If you're passionate about providing crisis support and making a difference in people's lives, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications reputed company.

Equal Opportunity Employer

arenaflex is an equal opportunity employer. Employment at arenaflex is based solely on a person's reputed company and qualifications directly reputed company to reputed company competence. arenaflex does not discriminate against any employee or applicant because of race, creed, reputed company, religion, gender, sexual orientation, gender identity/reputed company, national reputed company, disability, age, genetic information, veteran status, marital status, pregnancy or reputed company condition (including breastfeeding), or any other reputed company protected by law.

About arenaflex's Culture

At arenaflex, we're committed to creating a workplace that reflects the growing world around us. We reputed company to create a workplace that is inclusive, diverse, and empowering. Our approach to diversity is reputed company – it's about embracing everyone. Together, we continue to reputed company an inclusive culture that encourages, supports, and celebrates the diverse reputed company and experiences of our employees.

Join arenaflex's Team

If you're passionate about making a difference in people's lives and working in a dynamic, inclusive environment, we encourage you to apply for this exciting opportunity. Join arenaflex's team and be part of an organization that is dedicated to delivering care that changes people's lives. Apply for this job

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