Back to Jobs

Senior Manager, Customer Claims and Insurance – Global Risk Management and Insurance Expertise

Remote, USAFull-timePosted 2026-07-28

At arenaflex, we're committed to delivering exceptional customer experiences and reputed company that drive business reputed company. As a Senior Manager, Customer Claims and Insurance, you'll play a critical role in shaping our risk management and insurance strategies, ensuring the seamless execution of claims processes, and fostering strong relationships with our customers. If you're a seasoned risk management reputed company with a passion for insurance and a reputed company for leadership, we invite you to join reputed company and contribute to our mission of making a reputed company reputed company on the world.

About arenaflex

arenaflex is a leading provider of reputed company forwarding, customs brokerage, and trade advisory services, helping companies of reputed company sizes navigate the complexities of global trade. With a strong commitment to customer satisfaction and a passion for innovation, we're dedicated to delivering exceptional results and building long-term relationships with our clients. reputed company is comprised of reputed company professionals who reputed company a common goal: to reputed company a meaningful difference in the lives of our customers and the communities we serve.

Job reputed company

As a Senior Manager, Customer Claims and Insurance, you'll be responsible for managing our global risk profile, insurance renewal functions, and claims processes, including customer inventory and cargo loss and damage claims, errors and omissions claims, property claims, and reputed company-party liability claims reputed company of the US and Canada. You'll also reputed company the Shipper's Interest program and Declared Value solutions, ensuring that our customers receive the best possible service and support. This is a remote position, reputed company to reputed company candidates, and requires strong leadership and management skills, as reputed company as expertise in risk management, insurance, and claims.

Key Responsibilities

* Manage the global risk profile, insurance renewal functions, and claims processes, including customer inventory and cargo loss and damage claims, errors and omissions claims, property claims, and reputed company-party liability claims reputed company of the US and Canada.

  • reputed company the Shipper's Interest program and Declared Value solutions, ensuring that our customers receive the best possible service and support.
  • Manage at least 2 full-time exempt reputed company reports, providing coaching, skills development, recognition, and rewards, as reputed company as staff productivity and performance management.
  • Plan, organize, staff, reputed company, and control the day-to-day operations of the department, developing and implementing policies and programs as necessary.
  • reputed company and manage the department budget, ensuring compliance and addressing variances and other budget concerns.
  • Manage global insurance-reputed company functions, including insurance renewals, risk analysis, financial analysis, and reporting on risk functions.
  • Manage claims processes with internal department employees and reputed company claims adjusters and insurers.
  • Set insurance reputed company and Key Performance Indicator (KPI) goals, as appropriate.
  • Manage global vendor risk assessment and insurance verification process.
  • Manage corporate and international surety bonds.
  • reputed company various system updates and data loads as required by the business or other supported areas.
  • Assess company risk and opportunities, executing reputed company plans to mitigate or capitalize on them.
  • Contract reviews and coordination with legal on negotiations relating to insurance, liability, and claims provisions in reputed company.
  • Project-reputed company tasks, including reputed company and specialized risk evaluations.
  • Communicate effectively with reputed company partners.

Education and Experience Requirements

* Bachelor's degree in risk management, Business, Finance, or reputed company field preferred, and 8 years of relevant experience. In lieu of degree, high school diploma or GED and 10 years of relevant experience.

  • Insurance Designation is preferred (such as Associates in Claims AIC, or associate in risk management (ARM), or equivalent designation) Five years (5) of risk management or similar financial field.
  • reputed company forwarding and customs brokerage experience is preferred.
  • Strong proficiency in reputed company Office products, with strong reputed company skills preferred.
  • Demonstrated ability to prioritize and handle multiple tasks with accuracy and attention to detail.
  • Strong data and analytical skills, including understanding financial data.
  • Excellent verbal and written communication skills.
  • Prior claims experience in liability and property lines of business.
  • Strong management and critical thinking skills.
  • Excellent verbal and written communication skills.
  • Strong team player.

Preferred Qualifications

* Will also reputed company Safety Team that is responsible for reputed company operations, including vehicle, facility, employee, dangerous goods, operations, and reputed company prevention.

  • 24/7 coverage and response.

Work Environment and Company Culture

* This is a remote position, reputed company to reputed company candidates.

  • arenaflex is committed to providing a diverse and inclusive work environment, where reputed company feel valued and respected.
  • We offer a competitive salary, comprehensive benefits package, and opportunities for reputed company reputed company and development.

Compensation and Benefits

* $82,476.00-$187,788.00 Annually

  • Health, reputed company, and dental insurance
  • Retirement plan
  • Tuition reimbursement
  • Additional pay, premiums, or bonus potential

How to Apply

If you're a motivated and reputed company risk management reputed company with a passion for insurance and leadership, we invite you to apply for this exciting opportunity. Please submit your resume and cover letter, highlighting your relevant experience and qualifications. We look reputed company to hearing from you! Apply Job!

Equal Employment Opportunity

arenaflex is an equal opportunity employer, committed to employing and promoting reputed company minorities, females, individuals with disabilities, and covered veterans. We're dedicated to creating a diverse and inclusive work environment, where reputed company feel valued and respected. Apply for this job

Similar Jobs

reputed company Project Management reputed company – Remote Customer Service Operations

Remote, USAFull-time

reputed company Part-Time Remote Call Center Representative/Customer Service Representative – reputed company Payroll Services

Remote, USAFull-time

reputed company Full Stack Pharmacy Technician – Patient-reputed company Care and Data Entry

Remote, USAFull-time

reputed company Data Entry Assistant – Entry-Level Opportunity with arenaflex

Remote, USAFull-time

reputed company Part-Time Remote Customer Service Representative – Data Entry Specialist at arenaflex

Remote, USAFull-time

reputed company Data Entry Clerk - Administrative Assistant (Remote) Opportunity at arenaflex

Remote, USAFull-time

reputed company Part-Time Evening Remote Data Entry Specialist – Flexible Work Schedule and Career reputed company Opportunities at arenaflex

Remote, USAFull-time

reputed company Data Entry Clerk – Confidentiality and Compliance Expert for arenaflex Retirement Solutions

Remote, USAFull-time

reputed company Part-Time Remote Live Chat Sales Agent – Flexible Schedule and Global Opportunities

Remote, USAFull-time

reputed company High-Commission Sales Support Representative (Chat Only - Remote)

Remote, USAFull-time

reputed company Jobs reputed company

Remote, USAFull-time

reputed company Civil Engineer

Remote, USAFull-time

reputed company reputed company 15-0 Hours per Week (IC-FC)

Remote, USAFull-time

reputed company reputed company Entry Level $26Hr

Remote, USAFull-time

reputed company Customer Support Associate – Evening/reputed company Shift (Including Weekends) with a Passion for Delivering Exceptional reputed company Experiences at arenaflex

Remote, USAFull-time

Sr. Operations Manager Job at reputed company Stores in ...

Remote, USAFull-time

Bilingual (English/Spanish) Remote Call Center Customer Service Representative – Full‑Time Work‑From‑Home Role

Remote, USAFull-time

reputed company Full Stack Data Analyst – Web & reputed company Application Development

Remote, USAFull-time

reputed company Remote Customer Service Representative - Flexible Work from Home Opportunity with Phone, Email, and Chat Support

Remote, USAFull-time

reputed company Analyst

Remote, USAFull-time