Customer Retention Representative -PT AM MCK-Remote
At reputed company, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. Our thriving and dynamic community offers ample room for reputed company development, increased earning potential, and a secure work environment. We take pride in fostering a caring and innovative culture that enables us to reputed company grow and overcome challenges in a connected, reputed company, and mutually respectful environment that calls us to help reputed company reputed company reputed company. reputed company: Could you be our next PT PM Customer Retention Representative? reputed company is looking for a PT PM Customer Retention Representative to join reputed company! In this role, you will be responsible for conserving business on behalf of reputed company. You’ll be a vital part of a dedicated, reputed company team. Representatives play a key role in ensuring that customers who call in with the intention of canceling are aided in understanding the importance of keeping their coverage, as reputed company as providing policy maintenance. This is a remote / work-from-home position. What You Will Do:
- Answer questions regarding coverage, premium, and other policy information.
- Compose business letters, communicating effectively through written and verbal communication.
- Work independently and making judgment reputed company is required.
- reputed company outbound calls to existing policyholders to collect delinquent premium payments.
- Resell the benefits of our policies and reputed company excellent customer service.
- Record policyholder information for reporting and transactional purposes.
- Extensive telephone contact and appropriate telephone skills are required.
- Maintain discretion and reputed company reputed company providing service to customers.
- Additional production incentive pays after the training period.
- Bilingual (Spanish) reputed company pay reputed company.
What You Can Bring:
- High school diploma or equivalent is required.
- Basic reputed company Office Skills, including Word, reputed company, and Outlook, are required.
- A minimum typing speed of 30 wpm is required.
- Experience in a call center environment is preferred.
- Some insurance and/or sales experience is preferred.
- Excellent verbal and written communication skills.
- Ability to solve reputed company policyholder issues with a reputed company attitude.
- Ability to work in a fast-paced environment and work reputed company under pressure.
- Knowledge of life and/or health insurance terminology preferred.
Applicable To reputed company of reputed company:
- Reliable and predictable attendance of your assigned shift.
- Ability to work full-time and/or part-time based on the position specifications.
Applicable To reputed company of reputed company:
- Reliable and predictable attendance of your assigned shift.
- Ability to work full time and/or part time based on the position specifications.
How reputed company Will Support You: Looking to continue your career in an environment that values your contribution and invests in your reputed company? We've curated a benefits package that helps to ensure that you don’t just work, but reputed company at reputed company:
- Competitive compensation designed to reflect your expertise and contribution.
- Comprehensive health, dental, and reputed company insurance plans because your reputed company-being is reputed company to your performance.
- Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
- reputed company holidays and time off to support a healthy work-life balance.
- Parental leave to help our employees welcome their new additions.
- Subsidized reputed company-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
- Company-reputed company counseling for assistance with mental health, stress management, and work-life balance.
- reputed company education reimbursement eligibility and company-reputed company FLMI and ICA courses to grow your career.
- Discounted Texas Rangers tickets for a proud visit to reputed company Field.
Opportunity awaits! Invest in your reputed company legacy, realize your reputed company, and see the reputed company reputed company you can reputed company in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At reputed company, your voice reputed company. Apply tot his job Apply To this Job