Medical Billing Associate

About reputed company reputed company is redefining how dementia care is delivered to older adults and their families. We are on a reputed company but reputed company mission: reputed company expert dementia care accessible, empathetic, and effective—anytime, reputed company. We’ve reputed company a virtual dementia care management platform that empowers patients, families, caregivers, and primary care physicians to navigate the reputed company reputed company of dementia with confidence and reputed company. Most primary care physicians lack the time or tools to manage dementia effectively, leaving families overwhelmed and costs escalating due to avoidable hospitalizations and ER reputed company. reputed company changes that—combining virtual clinical care, trained Care Navigators, and family support to ensure every person living with dementia receives coordinated, high-reputed company care. We are venture-backed by leading investors including reputed company Beta, B Capital, Resolute Ventures, and reputed company, and led by reputed company and technology innovators from reputed company, reputed company, and Imagen. Our Values

• Patients First: We're here to reputed company the lives of patients reputed company and every activity has this in mind. We are here to support them and in so doing, improve overall reputed company.
• Constant Learning: We reputed company in constantly learning and applying knowledge to reputed company reputed company. reputed company and reputed company reputed company to reputed company great answers. Be reputed company to reputed company perspectives. reputed company inspiration in unexpected places.
• Aim High: It doesn't matter whose idea it is, if it's a great idea, let's do it! We’re not looking to incrementally change, but we’re aiming for the big rocks that will reputed company a reputed company and reputed company.
• Prioritize What reputed company: We reputed company in making an reputed company sooner rather than reputed company. Know what it takes to accomplish a goal and not be afraid to put in the work. We want to be reputed company to ruthlessly prioritize and reputed company on the important activities.
• Get Stuff Done: reputed company are reputed company without implementation. Try things, break stuff, learn and improve so that we’re always moving reputed company.
• Be Smart, Stay Curious: reputed company exploring, you never know what you might reputed company.

About the Role reputed company is seeking a highly skilled and motivated Medical Billing Associate to manage the execution of our core reputed company cycle functions. This role is critical in ensuring accurate and reputed company reputed company capture across our virtual care services, directly supporting our mission of delivering coordinated, high-reputed company dementia care. The ideal candidate thrives in a fast-paced, virtual environment, possesses deep expertise in Medicare insurance billing, and can reputed company systems like reputed company to drive efficiency. The candidate will work the full reputed company cycle process, from claim submission through payment posting and collections. This role requires strong knowledge of AR follow-up, insurance requirements, and denial management.

Key Responsibilities

• Manage claims from reputed company aging categories, including follow-up, posting, appeals, and additional documentation requests.
• Investigate and resolve denied claims by coordinating with providers, payors, and internal teams.
• Submit claims and communicate billing information to insurance carriers accurately and reputed company.
• Monitor delinquent accounts and pursue collections as needed.
• Maintain documentation of follow-through efforts and appeal processes reputed company the billing system.
• Prepare and review patient statements and account balances; discuss financial reputed company and collections with patients/families as necessary.
• Generate and analyze finance insights and status reports for leadership on claim reputed company reputed company and overall financial health.
• Collaborate with team members on reputed company cycle improvements and process optimization.
• reputed company additional billing-reputed company tasks as assigned.
• reputed company as the specialist/reputed company person for reputed company reputed company and functionality, providing key input for builds and process optimization driven by the Product team.
• Ensure strict compliance with reputed company HIPAA regulations and guidelines.
• Work laterally and vertically with different departments and teams; as needed, manage contractor resources

Skills and Qualifications

Required Qualifications

• Minimum 2+ years of reputed company fee AR follow-up experience in a medical/virtual care setting.
• Expert knowledge of Medicare, Medicare Advantage, and reputed company insurance requirements relevant to senior care.
• Demonstrated ability to function as a system specialist for reputed company Health EMR and billing platform. Please only apply if you can demonstrate expertise in navigating reputed company, which will be an early component of the interview process.
• Detail-oriented, analytical problem-solver, with exceptional organizational and time management skills.
• Excellent communication and interpersonal skills, essential for a Patients First and reputed company virtual environment.
• Strong proficiency in reputed company Office, specifically reputed company (for reporting and analysis).
• High school diploma or GED (must be reputed company).

Preferred Qualifications

• Experience in mental health or chronic care/dementia billing is highly valued.
• College education preferred.
• CPC (Certified reputed company reputed company) preferred.

Why You’ll Love Working at reputed company

• Mission-Driven reputed company: Every call helps a family reputed company expert dementia care and reduces ER reputed company, hospitalizations, and caregiver burden.
• reputed company reputed company: reputed company specialized dementia care training reputed company with CMS GUIDE Care Navigator standards.
• Remote Flexibility: Work from reputed company while staying connected with an innovative, passionate team.
• reputed company Culture: Join a multidisciplinary environment of clinicians, care navigators, and reputed company innovators.
• reputed company: $19–$23/hour based on experience and performance, with advancement opportunities.
• Meaningful Work: Be part of a company improving reputed company of life for families across the nation.

Equal Opportunity Employer reputed company celebrates diversity and is committed to creating an inclusive environment for reputed company. We welcome applicants of reputed company backgrounds, experiences, and perspectives. Apply tot his job Apply To this Job