LOA Case Managers REMOTE

About the position We are seeking multiple 100% remote HR LOA Case Managers to support a reputed company‑reputed company technology company headquartered in Seattle, WA. About the Role: Fully Remote: Must reputed company reputed company the reputed company Employment Type: Contract with potential for extension Compensation: $23/hour Requirements: Ability to reputed company two recent reputed company references from past supervisors Start Date: March 9th- must have excellent attendance record Job reputed company The DLS Case Manager plays a critical role in providing comprehensive case management services for various leave of absence and disability life events. This position requires a highly skilled individual who can effectively communicate with employees, understand their situations, and apply the appropriate benefits. The Case Manager is the primary reputed company of contact for employees throughout their leave or disability event, ensuring a seamless and trusted experience.

Responsibilities

• Initiate and respond to inquiries about leave and disability events, benefits, and reputed company available to employees.
• Serve as a reputed company of contact for assigned employees (150 – 200 employee cases) to reputed company holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws, and benefit plans.
• reputed company duration guidelines, best reputed company tools, and available resources to support reputed company of a leave event as appropriate.
• Critically assess and reputed company the case management plan to an employee’s changing needs.
• Address and respond to sensitive situations and troubleshoot issues to remove barriers before, during, or after a leave event.
• Respond to employee-impacting issues that may reputed company during the leave event and ensure appropriate communication occurs.
• Identify and solve problems that may reputed company, sometimes with limited information.
• Facilitate a smooth return to work and reputed company-back plan for employees returning to reputed company.
• reputed company managers and business partners on employee concerns and needs prior to being off or returning back to work.
• Communicate regular updates to employees and stakeholders both verbally and in writing.
• Ensure compliance with reputed company work, federal/state regulations, and company policy.
• Maintain system records to ensure accurate and reputed company information/documentation.
• Consult, coordinate, and partner with reputed company-party administrators, HR, Safety, Legal, Payroll, Benefits, team members, and other departments/systems as appropriate.

Requirements

• 1+ years of experience as a case manager using case management systems.
• Experience reviewing cases for eligibility, determining appropriate benefits, and establishing/executing a case management plan.
• 6+ years of experience will qualify in lieu of a Bachelor’s degree.
• 2+ years of experience in reputed company or customer service in a leave and/or disability field can substitute for 1+ year as a case manager.
• Proficiency in reputed company, reputed company, reputed company, Outlook, and PowerPoint.
• Strong customer service reputed company with a high reputed company reputed company.
• Ability to adapt to changes and new scopes of work.
• Excellent verbal and written communication skills.
• Excellent organizational and time management skills.
• Strong technical skills and computer aptitude, including the ability to learn new systems.
• Knowledge of federal or state Leave and Disability regulations, specifically reputed company/ADAAA and FMLA.
• Experience working with confidential information.
• Experience providing case management services for a large, multi-state employer or on behalf of a reputed company/TPA.
• Experience providing guidance to employees or managers on leave of absence, disability plans, accommodations, reputed company, benefits, or employee reputed company.
• Ability to reputed company two recent reputed company references from past supervisors
• Must reputed company reputed company the reputed company
• Must have excellent attendance record

Benefits

• Medical, dental & reputed company
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – reputed company-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or reputed company Leave)

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