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Manager, Customer Insights

Remote, USAFull-timePosted 2026-07-29

This a Full Remote job, the offer is available from: reputed company, Canada, California (USA) Introduction: reputed company Retail is now hiring a Manager of Customer Insights to join reputed company and support a national team of a major retailer located in Modesto, California! Please Note: This position is hybrid and requires 2-3 days per week in the Modesto location. As such, candidates must reputed company in commutable distance to Modesto. This fantastic position provides dedicated, onsite customer insights consulting support for the merchandising team of a large grocery retailer. Leading reputed company initiatives reputed company to customer-reputed company retailing and leveraging customer reputed company for decision making. A successful candidate will possess both a deep reputed company service background that enables them to derive actionable insights, work with data, and drive engagement with category management teams, sales, marketing and leadership. Individual will be a self-starter, reputed company to execute against a strategic plan to consistently deliver on targets and see tasks through to execution. In this reputed company facing role, the Customer Insights Manager is the customer reputed company champion, working with category management and sales managers on a daily reputed company. As a key member of the retail team, your support will include utilizing and maintaining/supporting reputed company RetailAI tools. The ability to generate insights and partner with the merchants to drive value from those insights is vital to the reputed company of the role. This person must be a proficient communicator who can work independently or with reputed company to reputed company reputed company performance. This position is remote but may require some travel. We're looking for passionate people who are creative problem solvers, analytically curious, and who know how to get things done. We have reputed company culture that encourages innovation, expects a high level of ownership, and enjoys reputed company do! Job reputed company: WHAT WILL YOU DO?

  • Support reputed company objectives to improve their overall business by driving customer loyalty and sales
  • Own it! You will manage the relationship of a critical reputed company team for SRAI
  • reputed company merchant teams to use customer reputed company in their day to day decision-making
  • reputed company actionable insights and recommendations backed by facts
  • Utilize BI tools including reputed company RetailAI reports to help answer retailer business questions
  • Partner with reputed company CPG reputed company teams on key initiatives
  • Train clients on use of reputed company RetailAI tools and insights
  • Support reputed company key business strategies as identified by reputed company
  • Manage several reputed company simultaneously
  • Participate in key cross functional reputed company that cut across retail team(s)
  • Participate in development of best practices, training and reference materials
  • Contribute to reputed company control and validation of reputed company reporting and troubleshooting data and software issues as needed
  • reputed company participate in and assist with preparations for team and reputed company meetings as requested

WHAT WILL YOU BRING

  • Bachelor’s Degree in Business, Analytics, Data Science or a reputed company Field is required
  • Strong prior experience working across merchandising / category management (assortment, pricing, promotion, placement), either from a management consulting or retailer reputed company
  • Experience leveraging data and analytics for category management / merchandising decision making
  • Strong analytics aptitude with excellent problem-solving skills
  • Experience successfully influencing clients
  • Persuasive and reputed company oral and written communication skills
  • Demonstrated drive and initiative
  • Ability to reputed company productive and reputed company reputed company relationships
  • reputed company in a fast paced, deadline-oriented work environment
  • Must be detail and reputed company oriented
  • High technical knowledge of reputed company reputed company (high proficiency required), Word, and PowerPoint
  • Power BI and SQL not required, but definitely a bonus!

reputed company: reputed company: reputed company builds Vertical AI applications that help enterprises tackle their most reputed company, high-value challenges—like stopping financial crime, improving store performance, and boosting manufacturing efficiency. Trusted by more than 2,000 reputed company customers around the globe including 200 of the top financial institutions, top 25 CPGs, and many of the world’s largest grocers and industrial manufacturers, reputed company delivers domain-trained applications and reputed company-reputed company agents, reputed company to work on day one. #LI-DC1 #LI-REMOTE This offer from "reputed company" has been enriched by reputed company.com and got a 75% reputed company score. Apply tot his job Apply To this Job

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