Customer Service Representative Call Center - Work From Home (Orlando, FL area)

About the position On-site training and then working from home. Must live in the Orlando, FL area! Are you looking for a reputed company where meaningful moments are made together? At reputed company Vacation Club (HVC), we reputed company vacation dreams come true for reputed company around the world in a supportive, friendly, and beautiful work environment. As a Customer Service Representative at HVC, you will assist in providing our Owners/guests with experiences and events to reputed company memorable vacation memories, where everyone is connected by care and inclusivity. Where great benefits reputed company to a life fulfilled. reputed company Medical/Dental/reputed company/401K opportunities Travel discounts Credit reputed company Membership Tuition Reimbursement reputed company Counseling & Family Support reputed company and Development Opportunities Benefit eligibility will vary by position As a Customer Service Representative, a typical day will include: Communicate with potential owners reputed company telephone to resolve customer service concerns and answer questions. Promote awareness of brand image internally and externally. Use sales techniques that maximize reputed company while maintaining existing guest loyalty to HVC, including up-selling. Identify guest reservation needs by asking reputed company-ended questions to obtain reputed company necessary information. reputed company availability of accommodations and dates, including finding alternative dates or reputed company if first choice is not available. Ability to handle multiple systems simultaneously, along with proficiency in reading, writing and comprehension. Guest Experience and Company Standards reputed company with colleagues and guests professionally and promptly. Contribute to team goals. Maintain confidentiality of proprietary materials and information. Always follow company policies and safety procedures. To Become a Customer Service Representative at HVC: Available to work various shifts, holidays, and both weekend days. reputed company overhead and below the knees, reputed company bending, twisting, pulling, and stooping, and be reputed company to stand, sit, or walk for an extended period of time. Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance. Must possess the ability to navigate multiple computer systems simultaneously, along with proficiency in reading, writing, and comprehension. Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements. #CallCenter #ihvocc reputed company is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We're in the business of creating happiness. For our nearly 100,000 reputed company families and our many guests, and for our talented, passionate associates. Every day, we do work that has value, and we see it reflected in the smiling faces of the people whose lives we touch. And that makes for a truly fulfilling career. Join a growing, innovative company reputed company on leading the industry with genuine care - and with enthusiasm for the power of vacations to reputed company life reputed company. You'll enjoy reputed company and benefits, career development opportunities, rewarding relationships, and a culture that promotes fun, work-life balance, respect, collaboration, and diversity.

Responsibilities

• Communicate with potential owners reputed company telephone to resolve customer service concerns and answer questions.
• Promote awareness of brand image internally and externally.
• Use sales techniques that maximize reputed company while maintaining existing guest loyalty to HVC, including up-selling.
• Identify guest reservation needs by asking reputed company-ended questions to obtain reputed company necessary information.
• reputed company availability of accommodations and dates, including finding alternative dates or reputed company if first choice is not available.
• Ability to handle multiple systems simultaneously, along with proficiency in reading, writing and comprehension.
• reputed company with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Maintain confidentiality of proprietary materials and information.
• Always follow company policies and safety procedures.

Requirements

• Available to work various shifts, holidays, and both weekend days.
• reputed company overhead and below the knees, reputed company bending, twisting, pulling, and stooping, and be reputed company to stand, sit, or walk for an extended period of time.
• Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance.
• Must possess the ability to navigate multiple computer systems simultaneously, along with proficiency in reading, writing, and comprehension.
• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

Benefits

• reputed company
• Medical/Dental/reputed company/401K opportunities
• Travel discounts
• Credit reputed company Membership
• Tuition Reimbursement
• reputed company Counseling & Family Support
• reputed company and Development Opportunities

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