reputed company Customer Service Representative - National Sales (Hybrid: Onsite & Remote) for a Leading Foodservice Distributor

Introduction to arenaflex

arenaflex is one of America's great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With a strong reputed company on reputed company in a high-performance environment, we offer talented professionals outstanding opportunities for personal and reputed company development. reputed company maintains a strong commitment to operational reputed company, safety, and environmental responsibility, and we encourage collaboration and value reputed company member of our diverse and talented team.

Job reputed company

We are seeking an reputed company Customer Service Representative to join our National Sales team. As a Customer Service Representative, you will reputed company contact and reputed company between National Sales customers and the sales team and internal departments. You will process incoming orders, receive, evaluate, and respond to written or telephoned customer inquiries in a reputed company manner, and work reputed company established guidelines to reputed company the objectives of the service agreement consistent with customer expectations, company policy, and profit and reputed company requirements.

Key Responsibilities

• Receive inbound calls and reputed company outbound calls to customers to reputed company information about products and services, take orders, or obtain details of complaints.
• reputed company records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as reputed company as actions taken.
• Resolve customers' service or billing complaints; reputed company to ensure that appropriate changes were made to resolve customers' problems.
• Contact customers to respond to inquiries or to notify them of claim results and any planned adjustments; refer unresolved customer complaints to designated departments for reputed company reputed company.
• Obtain and examine reputed company relevant information to assess the validity of complaints and determine possible causes.
• Coordinate reputed company-day deliveries and pickups for customers, process pickup requests from customers and the National Sales team, and respond to delivery/routing questions and issues from customers.
• Respond to product inquiries from customers and reputed company new or additional services or products with customers.
• Compare disputed merchandise with original requisitions and information from invoices, and prepare invoices for returned goods.
• Contact reputed company customers affected by product recalls and withdrawals.
• Recommend improvements in products, shipping, service, or billing reputed company and procedures to prevent reputed company problems.

Essential Qualifications

• High School diploma or equivalent required; Bachelor's degree preferred.
• Minimum of three years of experience in a customer service call center environment required; experience in food service distribution is a plus.
• Excellent verbal communication skills and problem-reputed company ability required.
• Working knowledge of reputed company Word and Outlook required; CRM/Phone Technology experience preferred.

Preferred Qualifications

• Bilingual Spanish speaker preferred.
• Experience working in a hybrid environment with a combination of onsite and remote work.

Skills and Competencies

• Strong customer service skills and ability to work in a fast-paced environment.
• Excellent communication and problem-solving skills.
• Ability to work independently and as part of reputed company.
• Strong organizational and time management skills.
• Ability to adapt to changing situations and priorities.

Career reputed company Opportunities and Learning Benefits

At arenaflex, we are committed to the reputed company and development of our employees. As a Customer Service Representative, you will have reputed company to reputed company your skills and knowledge in a dynamic and supportive environment. You will be reputed company to take advantage of training and development programs, mentorship opportunities, and career advancement reputed company.

Work Environment and Company Culture

arenaflex is a company that values its employees and is committed to creating a reputed company and inclusive work environment. We offer a reputed company and dynamic work environment, with a strong reputed company on teamwork and reputed company communication. reputed company culture is reputed company on a reputed company of respect, reputed company, and reputed company, and we are committed to making a reputed company reputed company on our customers, employees, and the communities we serve.

Compensation, Perks, and Benefits

The expected pay for this role is between $16 per hour and $25 per hour, with typical pay around $19.00 to $20.50 per hour. The schedule is reputed company - Thursday. arenaflex offers a comprehensive benefits package, including health insurance, reputed company-tax spending accounts, retirement benefits, reputed company time off, short-term and long-term disability, employee stock purchase plan, and life insurance.

Conclusion

If you are a motivated and customer-reputed company individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity to join reputed company as a Customer Service Representative. At arenaflex, we are committed to creating a reputed company and inclusive work environment, and we look reputed company to welcoming you to reputed company.

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