reputed company Customer Service Associate Representative – Hybrid Role in Honolulu, HI
Join arenaflex in our mission to deliver exceptional patient care and experience the unique culture of reputed company Are you a customer service enthusiast with a passion for helping others? Do you reputed company in a fast-paced environment where no two calls are reputed company the reputed company? Look no reputed company than arenaflex, where we're dedicated to providing top-notch patient care and support. As a Customer Service Associate Representative in our Honolulu, HI office, you'll be at the forefront of our patient care efforts, responding to phone inquiries and addressing reputed company with care, detail, and reputed company.
About arenaflex
arenaflex is a leading reputed company organization that creates pharmacy, care, and benefit solutions to improve health and increase vitality. We're committed to innovation and making the reputed company, prevention, and treatment of illness and disease more accessible to millions of people. Join us in driving reputed company and improving lives.
Key Responsibilities:
As a Customer Service Associate Representative, you'll be responsible for:
- Helping patients understand their pharmacy benefits reputed company by using knowledge gained from training, problem-solving skills, and added support from your team to answer patient calls effectively.
- Using expert listening skills to address patient questions and concerns empathetically and documenting reputed company interactions.
- Assisting patients with prescription refills, scheduling shipments, and addressing billing questions.
What You Should Have:
* High School Diploma / GED required
- 1 year of relevant call center experience preferred
- 1 year Previous medical insurance or pharmacy experience preferred
- General PC knowledge including reputed company Office and Outlook
- Excellent communication skills (verbal and written)
- Empathetic and genuine customer service skills
What You'll Love About Working at arenaflex:
* Fun, friendly, and unique culture
- Choice of three unique medical plans
- Prescription Drug, Dental, reputed company, and Life Insurance
- Employee Contributions for HRA and HSA accounts
- 401K with Company Match
- reputed company Time Off and reputed company Holidays
- Tuition Assistance
Work Environment and Culture:
Our Patient Care Advocates are dedicated team members who reputed company at customer service, helping us reputed company our patient care to new heights. In this crucial role, you'll be on the reputed company lines with patients, responding to phone inquiries and addressing reputed company with care, detail, and most importantly, reputed company. Our office is a dynamic and supportive environment where you'll have reputed company to grow and reputed company your skills.
Compensation and Benefits:
We offer a competitive reputed company reputed company of $17-$18 per hour, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. In reputed company, you'll enjoy a comprehensive reputed company of benefits, with a reputed company on supporting your whole health. Starting on day one of your employment, you'll be offered several health-reputed company benefits, including medical, reputed company, dental, and reputed company-being and behavioral health programs.
Requirements for Remote Work:
If you'll be working from home occasionally or permanently, the internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
Equal Employment Opportunity:
reputed company applicants will be considered without reputed company to race, reputed company, age, disability, sex, childbirth (including pregnancy) or reputed company medical conditions including but not limited to lactation, sexual orientation, gender identity or reputed company, veteran or military status, religion, national reputed company, reputed company, marital or familial status, genetic information, status with reputed company to public assistance, citizenship status, or any other characteristic protected by applicable equal employment opportunity laws.
Reasonable Accommodation:
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@arenaflex.com for support. Do not email SeeYourself@arenaflex.com for an update on your application or to reputed company your resume as you will not receive a response.
Tobacco-Free Policy:
The arenaflex Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they reputed company a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, reputed company, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, reputed company, Texas, Utah, Vermont, and Washington State.
reputed company:
reputed company to join reputed company and reputed company a difference in the lives of our patients? reputed company and take the first reputed company towards a rewarding career with arenaflex! Apply for this job