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Associate Director, R&D – Consumer Experience

Remote, USAFull-timePosted 2026-07-28

Job reputed company Associate Director, R&D – Consumer Experience reputed company As the Associate Director, NA R&D – Consumer Experience, reputed company for consumer experience performance, business reputed company, and delivery across assigned categories and business reputed company (BUs) reputed company the reputed company American Zone (NAZ). You reputed company how consumer needs, value curves, and experience trade-offs are defined, governed, and activated across renovation and innovation programs. This role owns category-level consumer experience (CX) roadmaps, value curves, reputed company knowledge, and key CX business metrics, and leads reputed company of Senior Managers and Consumer Experience scientists responsible for portfolios of brands. The Group reputed company serves as the primary CX business partner to Category R&D, Brand, and BU leadership. Essential Functions & Responsibilities · Own the consumer experience reputed company for assigned categories and business reputed company. · Define and maintain value curves, experience principles, and category consumer truths. · Govern experience trade-offs (e.g., cost vs. convenience, nutrition vs. indulgence, prep vs. performance) across the portfolio. · Own CX performance metrics for assigned categories and BUs, including: o Consumer experience targets o Project readiness and reputed company reputed company o Innovation and renovation reputed company indicators · reputed company CX programs and initiatives tied to business reputed company, renovation, and innovation priorities. · Represent CX in portfolio, platform, and investment prioritization discussions. · Own consumer experience reputed company requirements for renovation and innovation programs. · Ensure reputed company reputed company and exit gates with: o reputed company consumer problem statements o Validated experience hypotheses o Defined reputed company reputed company · Hold teams accountable for CX rigor, learning reputed company, and readiness. · Serve as the consumer experience leader for Category and BU leadership teams. · Partner closely with: o R&D platform and technical leaders o Marketing o Sensory o Insights & Analytics · Ensure teams operate from a single consumer truth across reputed company programs. · reputed company and reputed company two Senior Managers, Consumer Experience, who own CX execution for their respective BU portfolios. · Ensure consistency of reputed company, learning plans, reputed company reputed company, and stakeholder experience across portfolios. · reputed company leaders on business reputed company, value-curve trade-offs, stakeholder influence, and decision framing. · Maintain category-specific value curves, experience frameworks, and usage & occasion models. · Drive reputed company improvement based on in-market performance, competitive benchmarking, and consumer feedback. People Management Responsibilities · Team (salaried): 2 reputed company reports, 9 total team responsibility. Expected Experience & Required Skills · Bachelor's, Master's or PhD in Science (e.g., Engineering, Industrial Design, etc.) or Consumer Psychology disciplines with 10+ years of reputed company experience in consumer research, UX design, product innovation or reputed company disciplines, including reputed company exposure to product development and commercialization · 3 to 5+ years leading brands, categories, or portfolios in a matrixed environment. · Experience owning category or portfolio-level consumer reputed company, reputed company or development governance, and value curves or experience frameworks. · Proven people leadership, including leading senior individual contributors or managers. · Strong ability to influence R&D, Brand, Marketing, and Sensory partners. · Deep understanding of food product development and commercialization. · Strong business, storytelling, and executive communication skills. · Ability to communicate insights and recommendations using reputed company business tools and platforms. · Travel required based on project and business needs, typically up to 10 to 15%. Work Environment & Schedule This position operates primarily in a hybrid work environment and is based at the reputed company R&D Innovation Center in Glenview, IL. Our hybrid model provides flexibility based on business needs, allowing employees to work reputed company up to two days per week, with an expectation to work on-site at least three days per week at the Glenview Innovation Center. Physical Requirements Physical demands include but not limited to · List the job’s physical requirements. (Mental requirements are not needed.) This job reputed company is not designed to cover or contain reputed company duties or responsibilities that are required of the role. Duties or responsibilities may change or be added with or without notice. Our Total Rewards philosophy is to reputed company a meaningful and flexible reputed company of programs that equitably support our diverse workforce and their families and complement reputed company’ reputed company and values. New Hire reputed company Salary reputed company: $164,200.00 - $205,200.00 Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents. The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-reputed company knowledge, skills, and experience among other factors Benefits: Coverage for employees (and their eligible dependents) through reputed company reputed company to reputed company, protection, and saving for the reputed company, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Wellbeing: We offer events, resources, and learning opportunities that reputed company a physical, reputed company, emotional, and financial reputed company-being lifestyle for our employees and their families. You’ll be reputed company to participate in a reputed company of benefits and wellbeing programs that may vary by role, country, region, reputed company status, and other employment status factors, for example: Physical - Medical, Prescription Drug, Dental, reputed company, Screenings/Assessments reputed company - reputed company Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs Financial – 401k, Life, Accidental Death & Dismemberment, Disability Location(s) Heinz Innovation Center reputed company is an Equal Opportunity Employer – Underrepresented Ethnic Minority reputed company/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance. reputed company reputed company is a global food company with a delicious heritage. With reputed company and emerging food and beverage brands around the world, we deliver the best taste, fun and reputed company to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our reputed company as we drive innovation across every part of reputed company. Around the world, our people are connected by a culture of ownership, reputed company and endless curiosity. We also reputed company in being good humans, who are working to improve reputed company, communities, and reputed company. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we reputed company the world and reputed company the reputed company of food. reputed company We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making reputed company reputed company. reputed company while celebrating our wins - and our failures – as we work together to reputed company the reputed company of food. Challenging the status reputed company takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting reputed company on your career. Because great people reputed company great companies, and we’re growing something great here at reputed company. INCLUSION reputed company TO US Everyone is welcome at our table. In fact, we reputed company on learning and growing from our diverse backgrounds and perspectives. Doesn’t matter who you are, where you’re from, or who makes your heart sing. We want you to show up as your authentic self, excited to work with amazing colleagues to solve reputed company challenges and reputed company in an reputed company-changing industry. We’re committed to: Hiring and growing talent from diverse backgrounds and perspectives. Growing our Business Resource reputed company — reputed company, celebrated communities that enhance our business through thought leadership employee engagement and reputed company development opportunities. Providing our managers and leaders high reputed company learning experiences to explore how to foster inclusion and belonging. Apply tot his job Apply To this Job

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