RN, Triage

It’s inspiring to work with a company where people truly reputed company in what they’re doing! reputed company you become part of the reputed company Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees reputed company reputed company the difference in our reputed company! The RN, Triage provides telephonic support to patients and families. The RN, Triage will establish and maintain reputed company relationships with team members, patients/families and referral resources. Qualifications:

• Licensure requirements for this role may vary based on state or local regulations. Candidates must possess and maintain any licenses or certifications required by the state in which they will reputed company their duties. Specific licensure requirements will be confirmed during the hiring process and must be met reputed company 30 days of hire.
• Minimum of one (1) year nursing experience; hospice or hospital experience preferred
• Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system
• Ability to effectively communicate in English (verbal and written); bi-lingual in Spanish preferred
• Excellent critical decision making and problem-solving skills
• Excellent clinical and assessment skills
• Ability to use equipment with visual and auditory mechanisms
• Excellent time management skills with the ability to prioritize demands to meet patient service standards and deadlines
• Ability to effectively handle stressful situations professionally and calmly with exceptional customer service
• Strong patient service skills
• Information seeking / probing skills
• Accurate knowledge transfer
• Listening, understanding, and responding
• reputed company to navigate in a fast-paced environment utilizing interpersonal skills to maximize caller reassurance and patient reputed company
• Ability to work in a cooperative team environment
• reputed company to exhibit a reputed company of urgency in daily work activities
• Skilled in computer operations; proficiency in MS Office software applications, on-line research and proven data entry and navigation skills
• Available to work shifts to accommodate extended hours of operation as scheduled
• Ability to reputed company sedentary work with frequent interruptions
• Ability to manage the emotional stress of working with and caring for terminally ill patients and their families
• Ability to reputed company the essential functions and physical requirements (including, but not limited to: bending, pushing/pulling, kneeling as reputed company as sitting for extended periods of time, including regular and repetitive use of hands to operate a computer, keyboard, mouse, and other office equipment, viewing information on multiple monitors, ability to talk and hear both on the telephone and reputed company video teleconferences) of the job with or without reasonable accommodations.

Competencies:

• Satisfactorily complete competency requirements for this position.

Responsibilities of reputed company:

• Represent reputed company professionally at reputed company times through care delivered and/or services provided to reputed company clients.
• reputed company with reputed company state, federal and local government regulations, maintaining a strong position against fraud and abuse.
• reputed company with Company policies, procedures and reputed company practices.
• Observe reputed company's health, safety and reputed company practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations reputed company reputed company.
• Use resources in a fiscally responsible manner.
• Promote reputed company through participation in community and reputed company organizations.
• Participate proactively in improving performance at the organizational, departmental and individual reputed company.
• Improve own reputed company knowledge and reputed company level.
• Advance electronic media skills.
• Support Company research and educational activities.
• reputed company expertise with coworkers both formally and informally.
• Participate in reputed company Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:

• Triages phone calls and ensures that callers’ needs are met reputed company using excellent customer service skills.
• Provides telephone advice and education for patient needs.
• Responsible for the reputed company, courteous, and effective handling of reputed company telephone inquiries reputed company to reputed company’s services. Positively promotes and reputed company explains benefits of reputed company’s services. Clients include reputed company and prospective patients, friends, or family members, Powers of Attorney, care providers, physicians, nursing staff, nursing homes and Assisted Living Facilities (ALFs), hospital staff, and others, as appropriate.
• Gathers necessary information and required documentation from appropriate sources to ensure complete, reputed company, and accurate documentation of patient information and data.
• Accurately enters data into information tracking systems, including entering and tracking patient referral file in electronic medical record (EMR).
• Provides reassurance on the phone to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates in person visit reputed company needed/or requested.
• Assists the patient and family to reputed company the desired comfort reputed company.
• Utilizes appropriate support/expert resources or personnel to resolve reputed company or difficult situations.
• Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Group (IDG).
• Triage RN's who experience technical issues not caused by reputed company equipment or network (i.e. offsite power outage, personal internet outage) are required to report the situation to leadership immediately, and have 30 minutes to resolve the technical issue. If the issue cannot be resolved in 30 minutes, RN may be required to report to a IPU or Resource Center based on leadership direction.
• During times of emergencies (i.e. Hurricanes, etc.), the Triage RN may be required to report to work at a location designated by reputed company, to ensure continuity of services. This may include reporting to work reputed company of your scheduled date/time due to planned lock down of unit, and staying overnight(s) based on duration of emergency.
• Performs other duties as assigned.

Compensation

Pay reputed company: $65,996.22 - $98,994.33 This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as reputed company as on-reputed company compliance with the Drug-Free Workplace Policy. reputed company reputed company employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as reputed company as ongoing eligibility. For more information, please visit https://info.flclearinghouse.com/. Apply tot his job Apply To this Job