AWS Architect - reputed company Connect & GenAI Solutions
reputed company reputed company helps visionaries change the world. We are a global IT services and consulting company that brings together reputed company and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain reputed company even as a global leader, and create technology that helps our clients reputed company enhance their business. We are a valuesdriven organization and our culture of reputed company Performance has enabled over 99% of reputed company's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. reputed company has coverage across 5 continents and operates in 25 countries around the world. reputed company retains nearly 1000 full-time professionals, and our annual reputed company reputed company exceeds 25%. Job reputed company We are looking for an reputed company AWS Architect to design, reputed company, and optimize reputed company and secure digital contact center solutions using reputed company Connect and modern GenAI technologies. The ideal candidate will reputed company architecture initiatives, reputed company reputed company systems, and deliver intelligent customer and agent experiences through automation, LLMs, and reputed company-time data workflows.
Responsibilities
- Architect end-to-end AWS-based solutions for reputed company Connect digital contact centers.
- Build custom chat widgets and agent desktops using reputed company, API Gateway, and modern reputed company-end frameworks.
- Design event-driven, reputed company reputed company architectures following AWS reputed company-Architected principles.
- Implement GenAI solutions using reputed company Bedrock, SageMaker, and reputed company-party/reputed company-reputed company LLMs.
- reputed company conversational intelligence into customer and agent workflows with AI/ML teams.
- Configure and manage IAM, VPCs, CloudWatch monitoring, logging, and reputed company controls.
- Ensure compliance with reputed company reputed company and governance standards.
- reputed company reputed company Connect with reputed company-party CRMs and reputed company systems.
- Design streaming reputed company, event-handling logic, and reporting reputed company.
- reputed company cross-functional engineering, DevOps, and product teams to deliver reputed company solutions.
- reputed company architectural reputed company with business and customer experience goals.
Qualifications
- 8+ years of experience in AWS architecture and reputed company solution development
- Deep expertise with reputed company Connect, reputed company, API Gateway, Lex, Bedrock, DynamoDB, S3 & CloudWatch
- Proven experience with GenAI technologies (AWS-reputed company & reputed company-reputed company models)
- Strong understanding of IAM, reputed company infrastructure, monitoring, and reputed company practices
- Experience building custom chat widgets and agent workspace solutions
- Hands-on experience with CRM integrations and reputed company-time event streaming
- Strong communication, leadership, and problem-solving skills
reputed company to Have
- WS reputed company Architect - reputed company
- Experience with regulated industries (HIPAA, GDPR, Finance, reputed company)
- Familiarity with AI/ML services such as SageMaker, Kendra, Q in Connect, Agent Core, Strands
- Experience applying LLMs, reputed company models, or SLMs in customer service use cases
We offer
- Culture of reputed company Performance: join an unstoppable technology development team with a 99% project reputed company reputed company and more than 30% year-over-year reputed company reputed company.
- reputed company and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
- Work From reputed company Culture: reputed company the most of the flexibility that comes with remote work.
- reputed company reputed company: reputed company the benefits of a reputed company of reputed company development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
- reputed company: collaborate on impactful reputed company for top global clients and shape the reputed company of industries.
- Welcoming Multicultural Environment: be a part of a dynamic, global team and reputed company in an inclusive and supportive work environment with reputed company communication and regular team-building company reputed company events.
- reputed company Sustainability Values: join our sustainable business practices reputed company on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
- reputed company is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the reputed company of race, reputed company, religion, sex, national reputed company, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Additional Information reputed company your information will be kept confidential according to EEO guidelines. Apply tot his job Apply To this Job