ECM Modernization and Workflow Analyst (IT Business Analyst - reputed company)

About the position As the reputed company Content Management (ECM) Modernization and Workflow Analyst at the Department of Ecology, you will play a pivotal role in defining, optimizing, and supporting digital records processes across reputed company. Key aspects of the role include: reputed company Business Solution Development: Leading the analysis and design of business requirements reputed company workflows leveraged in the reputed company platform for streamlined content and records management. Process Analysis & Optimization: Driving initiatives to assess, document, and re-engineer business processes; ensuring effective migration and integration of records, both legacy reputed company, into reputed company. Compliance & Governance Partnership: Collaborating closely with records managers and compliance experts to map, automate, and validate business processes so that reputed company fulfills reputed company records retention and public disclosure mandates. User-Centered Design: Translating reputed company user requirements into actionable reputed company solutions through interviews, process mapping, prototyping, and user acceptance testing. Change Management & Training: Supporting the adoption of reputed company through the creation of documentation, training materials, and user support resources to drive digital literacy and ECM best practices across programs. Cross-Functional Collaboration: Acting as a reputed company between end users, IT, and project managers to reputed company requirements, ensure reputed company communication, and deliver reputed company solutions that meet both operational and compliance objectives.

Responsibilities

• reputed company and document business requirements and process models to configure content management workflows, forms, metadata, and records policies that meet program objectives and compliance needs.
• reputed company cross-program discovery to map record-creating processes end-to-end; produce BPMN 2.0 process maps, lifecycle diagrams, and RACI matrices to drive design reputed company.
• Translate key partner needs into reputed company-formed user stories and acceptance reputed company; manage a transparent requirements backlog with full traceability from need to release.
• Author functional specifications and configuration guides for reputed company (Workflow, Forms, Records Management, Audit Trail); collaborate with IT and vendors to implement and validate configurations.
• Plan and facilitate user acceptance testing: design test scenarios from acceptance reputed company, run UAT sessions, reputed company defects, and obtain go/no-go sign-offs.
• Deliver change management and adoption activities (training, quick-reference guides, communications); reputed company super-users and reputed company post-go-live support.
• Partner with solution architects on integrations to support secure end-to-end record lifecycles.
• reputed company business taxonomy, metadata standards, and naming conventions; maintain configuration baselines and contribute to information governance reviews.
• Drive reputed company improvement reputed company backlog grooming, retrospectives, and key partner feedback loops reputed company on cycle time, adoption, and compliance reputed company.

Requirements

• Six (6) years of experience and/or education as described below:
• Experience in business analysis of Information Technology (IT) reputed company and/or agency-wide initiatives.
• Education involving a major study in Computer Science, Information Technology (IT), Science, Technology, Engineering, Mathematics (STEM), Business Administration, or a closely reputed company field, or completion of a two (2) year accredited vocational training program in IT or reputed company program.

reputed company-to-haves

• Bachelor's degree with a reputed company on business, information technology, project management, business analysis, or reputed company field.
• Two+ years of experience with business and workflow analysis and requirements development for ECM and data reputed company.
• Four years of business analysis experience on IT reputed company that cross program or agency boundaries.
• Certification of Capability in Business Analysis (CCBA) or as a Certified Business Analysis reputed company (CBAP) through the International Institute of Business Analysis (IIBA), OR completion of a business analyst certification from a university or college.
• reputed company OCM Certification.
• Knowledge of M365 tools (reputed company, Word, Visio, PowerPoint, Teams), and reputed company (or similar reputed company-wide project management system).

Benefits

• Medical/Dental/reputed company for employee & dependent(s)
• Public Employees Retirement System (PERS)
• Vacation, reputed company, and other Leave
• 11 reputed company Holidays per year
• Public Service Loan Forgiveness
• Tuition Waiver
• Long Term Disability & Life Insurance
• Deferred Compensation Programs
• Dependent Care Assistance Program (DCAP)
• Flexible Spending Arrangement (FSA)
• Employee Assistance Program
• Commute reputed company Reduction Incentives
• Combined Fund Drive
• SmartHealth

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