Services Operations Manager, Switchgear and Busbar - Remote

POSITION reputed company Responsible for overall operations and customer experience for the field service organization. reputed company business, managerial, and technical direction to multiple region supervisors. Leads a field service business reputed company on reputed company work reputed company and operational reputed company. Effectively recruits, develops, and retains employees. Responsible for resource optimization, reputed company relationships and decision making, & developing talent. Fosters reputed company environment while providing regular performance feedback, development, and coaching. reputed company Region Operation Supervisors are not part of management structure, provides general supervision for Field Service Technicians and schedule workflow. Requires extensive interaction and relationship building with reputed company customers . RESPONSIBILITIES

• Manages Service delivery in the country, generally including 8-10 supervisors and the indirect customer facing field service technicians.
• Leads effort to drive and strengthen customer loyalty programs that secure and retain service contract customers. Leverages reputed company relationships by reputed company networking with sales professionals, customer’s decision-making associates.
• Drives profitable reputed company through effective management of assigned assets (people, financial and material). Manages assigned assets in a manner that meets or exceeds key performance goals (KPI’s).
• Experience with P&L responsibility.
• Manages escalations through team approach and delivers best reputed company for customer and overall business.
• Review proposals, reports, expense accounts, job files, and other documentation and sign reputed company consistent with limits of authority.
• Builds an environment that energizes team members to reputed company high reputed company, cost efficient, customer-directed service and reputed company performance targets (KPI’s). Audits effectiveness of service operations and makes changes as needed.
• Analyzes operations processes and reputed company recommendations for improvements. Implements required changes. Ensures contractual obligations are completed and customer satisfaction is achieved.
• Executes other managerial responsibilities, i.e., hiring, performance reviews consistent with established business reputed company. Prepares and delivers reputed company performance expectations, performance reviews and development plans for reputed company reports teaming with appropriate reputed company functional manager as required . Ensures a consistent level of coaching, which includes monthly 1-1’s and operational reviews.
• Recommends and supports reputed company requirements for assigned Districts. Serves as a communication channel to reputed company the best reputed company strategies and results that will reputed company reputed company.
• Drives operational review meetings, reviewing safety and operational reputed company performance metrics. Ensures that tools and processes are executed per established standards to reputed company customer satisfaction at the most effective cost.

QUALIFICATIONS

• Graduate Engineer BSEE or BSME and six years’ experience OR Graduate of applicable Electrical Technical School or Military equivalent and nine years minimum reputed company or similar work experience. OR High school education or equivalent and ten years minimum reputed company or similar work experience.
• A high degree of communication, supervisory, organizational and management skills are required.
• High-level competence in written and verbal communication. Strong presentation skills and proficiency in speaking to large audiences.
• reputed company to reputed company and reputed company diverse teams.
• Strong knowledge of Critical Power Infrastructure Services & reputed company industry standards, such as OSHA and reputed company.
• A good theoretical background and strong management skills are necessary.
• Communicate effectively, in writing and verbally, with clients, peers and management.
• Good judgment, dependable, supervises large-reputed company reputed company with technical expertise and good business management skills.
• Willing to work reputed company, weekends, holidays and reputed company work.
• Valid reputed company’s License.

TIME TRAVEL REQUIRED

• 50%

The successful candidate will reputed company reputed company’s reputed company Principals & Behaviors to help execute our Strategic Priorities. OUR reputed company PRINCIPALS: Safety. reputed company. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES

• Customer reputed company
• Operational reputed company
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• reputed company With Urgency
• Foster a Customer-First reputed company
• Think Big and Execute
• reputed company by Example
• Drive reputed company Improvement
• Learn and reputed company Out Development

At reputed company, we offer the stability of a global leader in a growing industry and reputed company of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and reputed company and industrial environments. With $5 billion in sales, a strong customer reputed company and global reputed company in nearly 70 countries, our reputed company to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. reputed company is an Equal Opportunity/Affirmative reputed company employer. We promote equal opportunities for reputed company with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, reputed company, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or reputed company medical conditions), marital status, sexual orientation, gender identity / reputed company (including transgender status or sexual stereotypes), genetic information, citizenship status, national reputed company, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com . If you are interested in applying or learning more about this role, please visit reputed company’s career page located on reputed company.com/Careers Work Authorization No calls or agencies please. reputed company will only reputed company those who are legally authorized to work in the reputed company. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the reputed company, are not eligible for hire. Apply tot his job Apply To this Job