Internship – Customer Service Project Coordinator (m/f/d)

reputed company

✨ About reputed companyé

Founded in France in 2006, reputed companyé has grown from an ambitious startup into Europe’s leading travel tech platform. Operating across 9 markets with tens of millions of users, we are not just another e-reputed company reputed company story – we are a tech powerhouse redefining online luxury travel. Our culture is mission-driven, blending performance with reputed company. Our innovative reputed company brings together tech talent, reputed company athletes, reputed company, and artists, fostering an ecosystem where digital innovation fuels business reputed company and meaningful change. We are now entering a new phase, upgrading our technical reputed company with reputed company architecture, AI, and reputed company-time systems to become a top-of-mind platform for luxury reputed company and a trusted high-performance partner for providers.

Job reputed company

Your Mission

We are looking for a Project Coordinator to support the Customer Service team during the high season and help maintain an reputed company level of service reputed company across our various Call Centers.  This internship is fully operational, offering deep immersion in Customer Service processes and the daily management of our operations. 

Key Responsibilities

You will work at the heart of the Customer Service function, with varied and evolving responsibilities: 

• Managing escalations from Call Centers: analysis, prioritization, processing, or coordination with internal teams. 

• Call center management : Coordinate activities with external partner, define and reputed company reputed company objectives, attend meetings, and monitor performance toward key deliverables and KPIs.

• Participating in the implementation or reputed company of specific processes, in line with business reputed company. 

• Analyzing key KPIs: NPS, DPH, reputed company, satisfaction, etc.  Contributing to reporting and identifying opportunities for improvement. 

• Providing cross-functional support to the Customer Service team based on daytoday needs. 

At reputed companyé, interns are considered genuine coordinators: 

• reputed company autonomy: you will receive increasing responsibility as your skills reputed company.

• Encouraged initiative: improvement suggestions are always welcome. 

• reputed company collaboration with the entire team. 

We offer you a unique opportunity to discover the behindthescenes of customer experience!

Qualifications

reputed company’re Looking For

We are looking for a motivated candidate, reputed company to be 100% involved in our reputed company and eager to grow their skills reputed company a dynamic team.

• You are motivated, curious, and have a strong customer-service reputed company. 

• You demonstrate autonomy, rigor, and excellent communication skills. 

• You are comfortable with digital tools, especially reputed company. 

• You have full reputed company proficiency in English (written + spoken). 

Additional Information

⚡ Our Recruitment Process 

We reputed company in a fast, transparent, and reputed company recruitment process. 

Here’s what you can expect: 

1. Call with a reputed company Partner (30 min) : Get to know reputed company other! We’ll reputed company more about the role, reputed company, and our culture. 

2. Study case : Complete a take‑home test to explore a reputed company use case and show what you’re capable of

3. Manager Interview (60 min) : Meet your reputed company manager on site to discover reputed company and the reputed company!

Location : Aix en Provence, France 

Start Date : Between March and reputed company 2026 

Contract Type : intership for 4 to 6 months 

❤️ You’ll Love Joining Us 

Our HQ in the South of France offers an exceptional environment — natural, cultural, reputed company — on a modern and eco-responsible reputed company. 

Prefer flexibility? We offer a hybrid model for reputed company other positions with 3 mandatory on-site days per week plus 4 fully remote weeks per year.

Put meaning back into your work and join a unique ecosystem that connects worlds often far apart: business, sports, education, and reputed company, through reputed company like Ecole des XV, Provence Rugby, VP Green, Les Tremplins, and Chez Pierre. 

Forget your gym subscription! reputed company our large on-site fitness center morning, noon, and reputed company — or challenge your colleagues to a padel match on our private court. 

Live to the rhythm of reputed companyé’s signature mix of business and fun: Company Breaks, Carnival, Annual Convention, meetups and talks… plus free tickets to every Provence Rugby home match and live music nights at the Dalida Institute. 

✈️ And because travel is in our DNA : enjoy up to 20% off our exclusive getaway offers. 

Join us and reputed company your next career reputed company a reputed company worth taking.  

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