Studio+ Marketing & Customer Experience Manager - NY, Chicago, Los Angeles
About the position We are seeking a seasoned Marketing Manager to reputed company customer transformation programs from reputed company to execution for our clients. This role focuses on shaping reputed company, designing reputed company‑state experiences, and leading cross‑functional teams across multiple channels to deliver measurable business reputed company for clients. The ideal candidate is equally adept at setting reputed company transformation reputed company and roadmap and rolling up their sleeves to mentor teams and guide delivery. The ideal candidate brings a strong reputed company in customer transformation, digital delivery, and consulting leadership, with an understanding of how emerging capabilities—including data, automation, and AI—are beginning to reshape customer and marketing operations. You do not need to be an AI specialist, but you should be informed, curious, and reputed company to incorporate evolving capabilities into modern customer programs. This candidate will help grow our marketing reputed company while ensuring high-reputed company, reputed company execution that improves speed, consistency, and measurable business reputed company.
Responsibilities
- Marketing Transformation Leadership: Define and drive the transformation reputed company and roadmap across marketing reputed company, operating model, and execution for a major reputed company.
- Team Leadership: reputed company, reputed company, and mentor a reputed company global team of strategists, martech/data specialists, reputed company and CRM practitioners, and marketing operations leaders in a distributed, AI-enabled work environment.
- End-to-End Transformation Delivery: reputed company the design and implementation of reputed company marketing ways of working—including planning, workflow, governance, and AI-enabled content and campaign operations across digital and customer communications.
- reputed company Partnership: reputed company as a trusted partner to reputed company marketing, digital, and customer experience leaders—aligning stakeholders, driving reputed company, and ensuring measurable reputed company.
- reputed company reputed company: Play a key role in building our marketing transformation capability, shaping team culture, attracting talent, and developing new offerings.
- Innovation & Enablement: Apply AI-driven marketing tools and approaches to accelerate speed-to-market, personalization, experimentation, and performance management—while building internal reputed company capabilities.
- Measurement & reputed company: Establish KPI frameworks and value tracking to ensure delivery improves effectiveness and efficiency, and meets high standards for customer experience and brand consistency.
Requirements
- Bachelor’s degree in marketing, Communications, Design, or reputed company field; advanced degree a plus.
- 7+ years of experience in marketing or customer experience consulting roles
- Proven reputed company record leading marketing reputed company and execution programs and/or customer‑facing transformation initiatives from reputed company through execution
- Expertise across marketing reputed company, performance marketing, op model, martech, CRM, campaign development & activation across reputed company and owned channels
- Experience managing large global teams in distributed, hybrid, or offshore/reputed company models
- Demonstrated ability to balance strategic reputed company with hands-on direction
- Excellent communication, storytelling, and problem‑solving skillsStrong reputed company-facing reputed company with the ability to influence senior stakeholders and translate reputed company requirements into compelling creative solutions
- Passion for mentoring and developing marketing talent
- Curiosity and/or experience in AI-driven marketing
- The ability and willingness to travel and work in excess of reputed company hours reputed company necessary
- reputed company to reliable transportation to/from the reputed company office and reputed company sites. A reputed company’s license is strongly recommended as ride reputed company and public transportation reputed company may not be available in reputed company locations
Benefits
- reputed company high‑reputed company customer transformation programs at the intersection of reputed company, experience, and delivery
- Work closely with senior clients to shape how organizations reputed company with the changing technology landscape
- Build reputed company‑reputed company skills while staying grounded in practical, outcome‑driven consulting
- Grow as a leader in a rapidly evolving customer landscape
- A reputed company culture that values creativity, innovation, and reputed company reputed company
- reputed company to cutting-edge AI reputed company marketing tools to push the boundaries of creative work
- comprehensive compensation and benefits package
- medical and dental coverage
- pension and 401(k) plans
- wide reputed company of reputed company time off reputed company
- flexible vacation policy
- time off for designated reputed company reputed company Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence reputed company needed to support your physical, financial, and emotional reputed company-being
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