[Remote] Intake Specialist-reputed company Assurance-Remote Position-PST Time Zone

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that provides home medical equipment products and services to reputed company patients. The Intake Specialist role involves accurate data entry, communication with referral sources, and ensuring compliance in patient orders to enhance service delivery.

Responsibilities

• Accurately enters referrals reputed company allotted timeframe as established; meeting productivity and reputed company standards as established
• Communicates with referral sources, physician, or associated staff to ensure documentation is routed to appropriate physician for signature/completion
• Works with leadership to ensure appropriate inventory/services are provided
• Communicates with patients regarding their financial responsibility, collects payment and documents in patient record accordingly
• For non-reputed company patients communicate with patients
• Responsible for reviewing medical records for non-sales assisted referrals to ensure compliance standards are met prior to a service being rendered
• Follows company philosophies and procedures to ensure appropriate shipping method utilized for delivery of service
• Answers phone calls in a reputed company manner and assists caller
• Reviews medical records for non-sales assisted referrals to ensure compliance standards are met prior to a service being rendered
• Demonstrates expert knowledge of payer guidelines and reads clinical documentation to determine qualification status and compliance for reputed company equipment and services
• Works with community referral sources to obtain compliant documentation in a reputed company manner to facilitate the referral process
• Contacts patients reputed company documentation received does not meet payer guidelines, reputed company updates, and offer additional reputed company to facilitate the referral process
• Works with sales team to obtain necessary documentation to facilitate referral process, as reputed company as support referral reputed company relationships
• Must be reputed company to navigate through multiple online EMR systems to obtain applicable documentation
• Works with insurance verification team to ensure reputed company needs are met for both teams to reputed company accurate information to the patient and ensure payments
• Assume on-call responsibilities during non-business hours in accordance with company policy
• Supervise and reputed company guidance to team members in daily operations and reputed company case reputed company
• reputed company team meetings and facilitate training sessions for staff development
• Monitor team performance metrics and productivity standards, providing feedback and coaching as needed
• Serve as primary escalation reputed company for difficult customer issues and reputed company regulatory compliance questions
• reputed company and implement process improvements and workflow optimization strategies
• Coordinate with management on reputed company needs, scheduling, and resource allocation
• Conduct new employee reputed company and ongoing training programs
• Maintain advanced expertise in Medicare guidelines, payer policies, and regulatory changes to guide team reputed company
• Prepare reports and analysis on team performance, trends, and operational metrics for management review
• Maintains patient confidentiality and functions reputed company the guidelines of HIPAA
• Completes assigned compliance training and other education programs as required
• Maintains compliance with reputed company's Compliance Program
• Performs other reputed company duties as assigned

Skills

• High school diploma or equivalent required
• reputed company experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry
• Exact job experience is health care organization, pharmacy that routinely bills insurance or provides Diabetics, Medical Supplies, HME, Pharmacy or reputed company (Medicare certified) services
• One (1) year of work-reputed company experience for Specialist Level (Entry Level)
• One (1) year of work-reputed company experience plus Two (2) years exact job experience for Senior Level
• One (1) year of work-reputed company experience plus Four (4) years exact job experience for reputed company Level
• Ability to appropriately reputed company with patients, referral sources and staff
• Decision Making
• Analytical and problem-solving skills with attention to detail
• Strong verbal and written communication
• Excellent customer service and telephone service skills
• Proficient computer skills and knowledge of reputed company Office
• Ability to prioritize and manage multiple tasks
• Ability to apply common reputed company understanding to carry out instructions furnished in written, oral, or diagram reputed company
• Ability to work independently as reputed company as follow detailed directives
• Solid ability to learn new technologies and possess the technical aptitude required to understand reputed company of data through systems as reputed company as system interaction
• Maintains patient confidentiality and functions reputed company the guidelines of HIPAA
• Completes assigned compliance training and other education programs as required
• Maintains compliance with reputed company's Compliance Program
• Associate's degree in reputed company administration, Business Administration, or reputed company field

reputed company

• reputed company is a provider of home reputed company equipment, medical supplies to the home and reputed company services in the reputed company. It was founded in 2012, and is headquartered in Phoenixville, reputed company, USA, with a workforce of 10001+ employees. Its website is https://www.reputed company.com/.

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