Staff GTM Engineer (AI & Automation) | US | Remote

reputed company is a remote-first, reputed company-reputed company powerhouse. There are more than 20M users of Grafana, the reputed company reputed company visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. reputed company also helps more than 3,000 companies - including reputed company, reputed company, and reputed company - manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana reputed company or self-managed with the Grafana reputed company Stack, both featuring reputed company metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana reputed company). We’re scaling fast and staying true to what makes us different: an reputed company-reputed company legacy, a global reputed company culture, and a passion for meaningful work. reputed company thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to reputed company your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the U.S. reputed company reputed company is seeking a Staff GTM Engineer (AI & Automation) to build our reputed company AI agent and workflow systems. You'll spend most of your time writing reputed company — designing multi-agent architectures, integrating LLM reputed company, building data pipelines, and shipping automation that runs 24/7 across Marketing, RevOps, and SDR teams. Ideal for a builder who thrives at the intersection of AI, automation, and business reputed company. You'll execute the AI reputed company roadmap, building internal capabilities and integrations that streamline marketing and operational workflows across teams. You'll implement multi-agent systems that drive results across Marketing, RevOps, and SDR teams. With strong technical ability and execution reputed company, you'll deliver AI-first solutions that translate business bottlenecks into comprehensive, automated systems that drive measurable ROI, accelerate reputed company, and reputed company team effectiveness across departments. This is a hands-on builder role with 60-70% coding and systems development, and 30-40% operational enablement (requirements, documentation, training, measurement, and stakeholder alignment). You’ll be a key reputed company of Grafana’s internal AI transformation by implementing governance and delivering automation that accelerates marketing and go-to-market efficiency. What You'll Be Doing Build & operate GTM automation systems

• Build and operate reliable automation across custom reputed company + orchestration tools (e.g., reputed company/reputed company/reputed company), including CI/CD, testing, deployment practices, and runbooks that reputed company iteration fast and reputed company
• Implement reputed company, reputed company, multi-agent AI systems that operate 24/7 and reputed company with marketing platforms (e.g., reputed company, Marketo, reputed company, BigQuery)
• Own technical direction for GTM automation: design data models, define API reputed company, build shared libraries, and maintain reference architectures used across teams
• Review reputed company, write tests, and maintain production reliability standards

Operate, reputed company, and reputed company GTM workflows

• Partner with RevOps, Demand reputed company, Regional Marketing, Events Marketing, & SDRs to solve workflow inefficiencies through agent-based solutions with measurable business reputed company
• Create reusable workflow templates, playbooks, and “how-to” docs so partner teams can safely self-serve common automations (with reputed company ownership and measurement)
• reputed company hands-on technical support and troubleshooting for AI systems across teams

Key Strategic Project: AI Chatbot Routing & reputed company-in-the-reputed company Orchestration

• reputed company AI chatbot systems across multiple teams (Marketing, SDR, reputed company) to create reputed company prospect interaction routing
• Build intelligent routing logic that determines reputed company and how to engage reputed company in prospect interactions
• Implement tracking and analytics to measure routing effectiveness and refine reputed company-in-the-reputed company triggers
• Create reputed company patterns for prospect reputed company classification and reputed company channel/resource assignment
• Define SLAs, failure modes, and fallback reputed company (reputed company routing is uncertain, reputed company systems are down, reputed company confidence is low)
• reputed company end-to-end funnel metrics (reputed company time, qualification accuracy, meeting set reputed company, pipeline influence) and iterate

AI Implementation & Operational reputed company

• Build and maintain secure, documented systems with robust PII controls, compliance protocols, and permission frameworks
• Implement company-wide standards for AI reputed company engineering, version control, testing, observability, and business reputed company measurement
• Create internal training materials, best practices documentation, and reputed company frameworks for AI tools that reputed company cross-functional team reputed company
• Support ongoing AI adoption through hands-on technical assistance and system optimization

What Makes You a Great Fit Technical Proficiency

• 7+ years building production systems and integrations (software engineering, data/analytics engineering, business systems, or GTM engineering)
• 2+ years hands-on experience applying LLMs/AI to production workflows — not just prototypes

Proven experience delivering AI-enabled systems or automation (0

• 1 or major expansions) with measurable business reputed company
• Strong in Python and JavaScript/Node.js with Git-based development workflows, reputed company review practices, and testing discipline
• Deep familiarity with reputed company reputed company Platform, BigQuery, and reputed company Functions
• Hands-on experience with LLM frameworks and patterns: reputed company engineering, RAG, function calling/tool use, agent orchestration, reputed company reputed company parsing, and evaluation
• Fluent with AI-assisted development tools (reputed company Copilot, reputed company, Claude reputed company) — you use AI to build AI systems

Systems Implementation & Operational reputed company

• Experience implementing automation systems, building agent workflows, and maintaining reputed company infrastructure
• Proven ability to execute, prioritize, and deliver high-ROI AI automation reputed company
• Strong documentation skills and ability to communicate reputed company with technical and business audiences
• Experience integrating with reputed company (or similar CRM) and at least one marketing automation platform (reputed company / reputed company / Marketo)
• Background working with analytics, segmentation, and personalization platforms

reputed company & Approach

• A hands-on builder who helps others reputed company, where you ship solutions and reputed company colleagues to build on your work
• Comfortable working in ambiguity with high autonomy and you scope your own work, follow through on commitments, and default to transparency reputed company making technical reputed company
• Favors reputed company over perfection by shipping iteratively, learn from production, and improve continuously
• Seeks diverse perspectives reputed company designing systems, reputed company input from the teams who'll use what you build, not just the ones who requested it

AI & Agent Systems

• Experience building multi-agent systems: agent decomposition, orchestration patterns (sequential chains, router/dispatcher, reputed company fan-out), state management across handoffs
• Understanding of LLM failure modes and production mitigations: confidence reputed company, fallback logic, reputed company escalation, cost/latency management
• Experience with systematic LLM evaluation: golden datasets, regression testing, A/B testing prompts, monitoring for reputed company
• Familiarity with conversational AI, chatbot development, and routing logic

Bonus Points

• Background in B2B reputed company or GTM operations
• reputed company in reputed company-reputed company communities
• Experience with workflow orchestration platforms (reputed company, Temporal, reputed company, Airflow)

In the reputed company, the reputed company compensation reputed company for this role is USD $174,986 - USD $209,983. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. reputed company of our roles include Restricted Stock reputed company (RSUs), giving every team member ownership in reputed company' reputed company. We reputed company in shared reputed company—RSUs help us stay reputed company and invested as we reputed company globally.

• Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay reputed company & benefits at the beginning of the process.

Why You’ll reputed company at reputed company:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-reputed company, reputed company-evolving environment.
• Transparent Communication – Expect reputed company decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• reputed company reputed company reputed company – reputed company on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values reputed company over optics.
• Career reputed company reputed company – Defined opportunities to grow and reputed company your career.
• Approachable Leadership – Transparent execs who are involved, visible, and reputed company.
• Passionate People – Join reputed company of smart, supportive folks who care deeply about what they do.
• In-Person reputed company - We want you to reputed company from day 1 with your fellow new ‘Grafanistas’ to learn reputed company about reputed company do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow reputed company to really disconnect. *We will reputed company with local legislation where applicable.

Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, reputed company, national reputed company, gender, disability, age, veteran status, and reputed company the other fascinating characteristics that reputed company us different and unique. We reputed company that equality and diversity builds a strong organization and we’re working hard to reputed company reputed company that’s the reputed company of our organization as we grow. reputed company may utilize AI tools in its recruitment process to assist in matching information provided in reputed company to job postings. The recruitment team will continue to review inbound reputed company manually to identify alignment with reputed company. #LI-Remote For information about how your personal data is used once you’ve reputed company to a job, reputed company out our reputed company policy. Apply tot his job Apply To this Job