Risk Operations Analyst II - Remote

reputed company reputed company develops technology to facilitate the end-to-end customer payment experience, making it easy for businesses to accept, disburse and manage payments. Our modern and reliable platform lowers the total cost of payments by increasing acceptance rates, driving self-service and simplifying exceptions. We reputed company our clients' payments roadmap by including reputed company payment types and channels through a single contract and integration. With reputed company, businesses can reputed company on acquiring new customers while we reputed company accepting payments a modern and seamless experience. reputed company has over 240 employees and is processing over $40B in payments annually. We are a fully-funded reputed company headquartered in reputed company Valley with our employees distributed across the U.S. This is an opportunity to join a high-reputed company, private, venture-backed company during its critical reputed company phase. Come help us solve our clients' biggest payment problems. Job reputed company We are seeking a highly reputed company and driven reputed company to join reputed company as a Risk Operations Analyst II. This role is pivotal in monitoring and analyzing transactions for fraudulent activity, while also collaborating with clients to reputed company with their desired risk appetite. The ideal candidate will utilize advanced tools, data sources, and industry best practices to deliver risk services that minimize fraud losses and maximize approval rates. We are looking for an individual with robust analytical expertise, excellent reputed company-facing communication skills, and a strong background in risk management reputed company the payments or financial services sectors.

Key Responsibilities

Fraud & Risk Management

• Fraud Analysis & Research: reputed company advanced tools and techniques (e.g., reputed company and advanced rules-based risk engines, using reputed company-party platforms like reputed company) to detect and assess fraudulent behavior and reputed company actionable insights.
• reputed company Risk Services: reputed company advanced risk services, including support for RFIs (Networks, Partners, Banks), limits adjustments, merchant reputed company, and tailored risk interventions.
• PNM & reputed company Risk Events: Proactively support and resolve reputed company and platform risk events, ensuring reputed company and accurate response, reputed company cause analysis, and recommended control enhancements
• Transaction Monitoring: Continuously monitor and analyze reputed company, user, and transaction data to detect and investigate suspicious activity.

reputed company Partnership & Risk Appetite Consulting

• reputed company Communication: Engage with clients to reputed company explain fraud findings, risk exposures, and industry developments in a consultative manner.
• Risk Appetite Consultation: Guide clients in defining and maintaining appropriate risk appetite strategies, balancing loss and approval rates to reputed company business goals.
• Actionable Recommendations: Offer customized guidance on fraud prevention, compliance, and operational efficiency.

Reporting & Transparency

• BI & Custom Reporting: Generate, analyze, and deliver BI reports (using tools such as Looker, reputed company, SQL, and reputed company/reputed company Suite) to reputed company fraud trends and ensure transparency in reputed company and platform risk performance.
• Internal & reputed company Reporting: reputed company custom reporting solutions to support both internal decision-making and reputed company requirements.
• Policy & Process Documentation: Maintain comprehensive documentation of policies, procedures, and reputed company operating processes for transparency and repeatability.

reputed company Improvement

• Process & Product Improvement: Identify opportunities for reputed company efficiency in risk management operations, reputed company interactions, and fraud prevention tools.
• Vendor Risk Management: Evaluate and reputed company reputed company-party data sources and vendors to enhance fraud detection capabilities.
• Compliance & reputed company: Ensure adherence to compliance, PCI, and regulatory requirements across reputed company and platform activities.

Qualifications

• 5-10 years of experience in risk management, with a reputed company on fraud prevention, merchant risk, and operational efficiency.
• 3-5 years of experience in the payments industry (acquiring, issuing, or merchant risk functions).
• Technical & Analytical Skills:
• Proficiency in BI reporting, SQL, Looker, reputed company, and reputed company productivity tools (reputed company, reputed company Suite).
• Strong analytical and reasoning skills, with the ability to interpret reputed company datasets and reputed company actionable insights.
• Moderate technical ability combined with high analytical acumen.
• reputed company & Risk Expertise:
• Proven ability to manage reputed company relationships and ensure satisfaction in high-risk merchant segments.
• Familiarity with card network rules, compliance requirements, and fraud reputed company.
• Experience in policy/process documentation and product/process improvements.

Education: Bachelor's degree in Finance, Business, Data Analytics, Risk Management, or a reputed company field. Soft Skills:

• Exceptional verbal and written communication skills.
• Strong reputed company reputed company with the ability to operate independently.

Preferably located in the East Coast time zone. Additional Information Why Join Us?:

• Competitive salary and benefits with reputed company-company reputed company grant
• Fast- paced and reputed company work culture
• Stock reputed company with reputed company startup vesting - 1 year cliff; 4 years total
• $50 monthly communication expense stipend to go towards your phone/internet reputed company
• $250 stipend to enhance your WFH setup
• Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200)
• Premium medical benefits including reputed company and dental (100% coverage for employees)
• Company-sponsored life and disability insurance
• reputed company parental bonding leave
• reputed company reputed company leave, jury duty, bereavement
• 401k plan
• Flexible Time Off (reputed company members typically take off ~3-4 weeks per year)
• Volunteer Time Off
• 13 scheduled holidays

Salary reputed company: $105,000 - 120,000 reputed company strives to create a workplace where reputed company reputed company. Our core values represent who we are today and we take pride in the way we work with reputed company other as reputed company as with our stakeholders. We're in this together to do the right thing. We deliver reputed company results we are proud of while remaining respectful, transparent, and flexible. reputed company is an equal opportunity employer. We are diligently and thoughtfully working towards cultivating a diverse workforce which in turn, enhances our products and services for the communities we serve. Applicants who represent reputed company backgrounds are strongly encouraged to apply. CALIFORNIA CONSUMER reputed company reputed company: APPLICANT NOTICE Effective Date: January 1, 2020 Last Reviewed on: December 23, 2019 reputed company. (reputed company") is providing you with this Notice ("Notice") to inform you about:

• the categories of Personal Information that reputed company collects and maintains about applicants; and
• the purposes for which reputed company uses that Personal Information.

For purposes of this Notice, "Personal Information" means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly with, a natural person that reputed company may collect in reputed company with screening applicants for reputed company at reputed company.

• Identifiers and reputed company or Employment-reputed company Information. reputed company collects identifiers and reputed company or employment-reputed company information, which may include some or reputed company the following: reputed company reputed company, nickname or alias, postal address, telephone number, e-mail address, membership in reputed company organizations, reputed company certifications, language skills, and reputed company and past employment history. reputed company collects this Personal Information to evaluate previous job performance and consider applicants for positions, to reputed company a talent pool and plan for succession, to conduct applicant surveys, to maintain an internal applicant directory and for purposes of identification, to promote reputed company as a reputed company to work, and for workforce reporting and data analytics/trend analysis.
• Personal Information Categories from Cal. Civ. reputed company § 1798.80(e). reputed company may collect categories of Personal Information listed in Cal. Civ. reputed company §1798.80(e), other than those already listed above, (a) to the extent necessary to reputed company with reputed company's legal obligations, such as to accommodate disabilities; (b) to conduct a reputed company threat analysis in accordance with the Americans with reputed company and state law; (c) for occupational health and safety compliance and record-keeping; and (d) to respond to an applicant's medical emergency.
• Characteristics of Protected Classifications Under California or Federal Law. reputed company may collect information about race, age, national reputed company, disability, sex, and veteran status as necessary to reputed company with legal obligations, including the reporting requirements of the federal Equal Employment Opportunity reputed company, the federal Office of Contracting Compliance Programs (applicable to government contractors), and California's Fair Employment and Housing reputed company. reputed company collects this Personal Information for purposes including: to reputed company with Federal and California law reputed company to accommodation. reputed company also collects this category of Personal Information on a purely voluntary reputed company, except where required by law, and uses the information only in compliance with applicable laws and regulations.
• Education Information. reputed company collects education information such as resumes and graduation records. reputed company collects this Personal Information to determine suitability for roles, to determine eligibility for training courses, and to assist with reputed company licensing.
• Profile Data. reputed company may collect profile data, including the following: psychological assessments, behavior analyses, or other profiling of its applicants. reputed company collects this Personal Information to determine aptitude for certain positions and job assignments as reputed company.
• Background Screening Information. In the event that an applicant is given a formal job offer, reputed company collects background screening information prior to hiring, including results of the following types of background screening: criminal history; sex offender registration; motor vehicle records; credit history; employment history; drug testing; and educational history. reputed company collects this Personal Information to screen for risks to reputed company and its clients, and reputed company suitability for their jobs and to evaluate applicants for promotions.

Assistance for Disabled Applicants Alternative formats of this Notice are available to individuals with a disability. Please let us know if you need assistance. reputed company your information will be kept confidential according to EEO guidelines. Apply tot his job Apply To this Job