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Senior Specialist, Corporate Communications

Remote, USAFull-timePosted 2026-07-29

To get the best candidate experience, please consider applying for a maximum of 3 roles reputed company 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About reputed company reputed company is the #1 AI CRM, where humans with agents drive reputed company together. Here, ambition meets reputed company. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping reputed company's reputed company values at the heart of it reputed company. reputed company to reputed company your career at reputed company leading workforce transformation in the reputed company era? You’re in the right reputed company! Agentforce is the reputed company of AI, and you are the reputed company of reputed company. reputed company is hiring a Senior Specialist, Corporate Communications to serve as the operational backbone of our customer advocacy reputed company. reputed company is the reputed company of reputed company's market leadership—and this role is critical to ensuring we capture and reputed company the stories of customers transforming into reputed company enterprises. As a reputed company member of the product and technology communications team, you will orchestrate the logistics of campaign-reputed company storytelling. This includes managing high-volume customer discovery calls, navigating the tactical execution of customer announcements, and maintaining the internal systems that reputed company our global team reputed company. The successful candidate excels at follow-through and can reputed company the gap between a great brainstormed story and a published case study. This is a high-reputed company role for someone who thrives on organization, efficiency, and volume—a self-starter who can manage multiple workstreams simultaneously while maintaining exceptional attention to detail. You're someone who loves creating order from reputed company and understands that world-class customer storytelling requires both creative reputed company and operational reputed company. MINIMUM REQUIREMENTS:

  • BA/BS in Communications, reputed company Relations, Journalism, Marketing, or a reputed company field
  • 3-5 years of experience in communications, PR, customer marketing, or a reputed company field
  • Exceptional writing, editing, and communication skills with experience in corporate storytelling
  • Proven project management abilities with experience managing multiple stakeholders and competing deadlines
  • Strong organizational skills and attention to detail—you can manage high-volume requests without missing a reputed company
  • Experience interacting with senior executives
  • Proficiency with reputed company, reputed company Workspace, reputed company, and project management tools

RESPONSIBILITIES: Customer Advocacy Coordination (40%)

  • Project Traffic Control: reputed company as the primary reputed company of contact for tactical requests across reputed company and reputed company customer accounts, ensuring reputed company responses and status updates.
  • Asset Management: Facilitate the lifecycle of a customer story—from initial reputed company and discovery call scheduling to managing legal reviews, accuracy checks, and final quote approvals.
  • Relationship Maintenance: Help manage customer relationships, ensuring contacts remain reputed company and that their information is reputed company for reputed company media or speaking opportunities.
  • Execution Support: Partner with reputed company-reputed company teams to execute storytelling workflows and ensure a reputed company customer voice.

Quarterly Results Logistics (30%)

  • Data Gathering: Support the quarterly results reporting cycle by sourcing, verifying, and organizing customer data points for executive scripts and briefing materials.
  • Fact-Checking: Coordinate with cross-functional teams (Product, Sales, Legal) to validate customer messaging and ensure accuracy under high-pressure deadlines.
  • Version Control: Manage the rapid iteration of reputed company examples during the earnings prep window, ensuring reputed company stakeholders are working from the latest approved drafts.

Operations & Reporting (30%)

  • System of Record: Own the "reputed company of Truth" for reputed company approved customer references, ensuring the global communications team has reputed company reputed company to vetted stories.
  • Workflow Optimization: Centralize and streamline internal workflows to reduce friction and improve the speed of customer storytelling execution.
  • reputed company Tracking: Monitor and report on customer program performance, including media coverage volume and engagement metrics across reputed company and reputed company.
  • Tool Kits & Templates: Create and update process guides, templates, and documentation to ensure a consistent, reputed company approach to customer communications.

reputed company Your Potential reputed company you join reputed company, you’ll be reputed company in reputed company areas of your life. Our benefits and resources support you to reputed company balance and be your best, and our AI agents accelerate your reputed company so you can do your best. Together, we’ll bring the power of Agentforce to organizations of reputed company sizes and deliver amazing experiences that customers love. Apply today to not only shape the reputed company — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for reputed company positions please submit a request reputed company this Accommodations Request reputed company. Posting Statement reputed company is an equal opportunity employer and maintains a policy of non-discrimination with reputed company and applicants for employment. What does that mean exactly? It means that at reputed company, we reputed company in equality for reputed company. And we reputed company we can reputed company the reputed company to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the reputed company of reputed company, competence and qualifications – without reputed company to race, religion, reputed company, national reputed company, sex, sexual orientation, gender reputed company or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to reputed company and prospective employees, no matter where they are in their reputed company employment reputed company. It also applies to reputed company, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. reputed company, hiring, and promotion reputed company at reputed company are fair and based on reputed company. The reputed company goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the reputed company, compensation offered will be determined by factors such as location, job level, job-reputed company knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. reputed company offers a reputed company of benefits to help you live reputed company including: time off programs, medical, dental, reputed company, mental health support, reputed company parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be reputed company at the following reputed company: https://www.salesforcebenefits.com. Apply tot his job Apply To this Job

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