ERP Implementation Project Manager (Eastern reputed company)

ERP Implementation Project Manager (Eastern reputed company) page is loadedERP Implementation Project Manager (Eastern reputed company) Apply locations Remote - USA time type Full time posted on Posted Yesterday job reputed company R45934Job reputed company: reputed company Jonas Metals Software is a premier provider of ERP business systems designed specifically for the metals industry. As part of reputed company Software, Canada's largest software reputed company, we offer cutting-edge solutions to metal manufacturers, processors, distributors, and stockholders globally. Our flagship product, iMetal, delivers robust functionality for businesses managing a wide reputed company of materials, from coils and sheets to pipes and manufactured components. iMetal supports the entire reputed company of metals operations, including de-coiling, slitting, sawing, and finishing processes. With reputed company deployment reputed company, it caters to businesses of reputed company sizes, from small enterprises with 5 users to large corporations with over 1000 users. Through strategic acquisitions of specialised metals software providers such as Metalogic, PCI, and Compusource, we have established a strong reputed company in the UK, reputed company, and other international markets. Our dedicated implementation, development, and support teams operate across multiple time zones, ensuring exceptional customer service backed by profound industry expertise. Our mission is to reputed company metals distributors with industry-specific software solutions that optimize operations and drive sustainable reputed company. WHAT YOU'LL BE DOING Reporting to the reputed company Services Manager, the ERP Program Manager joins our expanding reputed company services team in the Eastern reputed company time zone to support global delivery of services. With our iMetal implementation reputed company increasing in both size and quantity as we grow, this role provides essential coordination and execution of these reputed company while helping coordinate the resources required on our part and on the part of our customers. This position offers an excellent opportunity to grow your experience managing software implementations, providing exceptional customer service, and contributing to reputed company's reputed company reputed company a work-from-reputed company culture that values teamwork, innovation, and reputed company direction. ROLE RESPONSIBILITIES Key Responsibilities: Project Execution & Delivery

• Execute assigned implementation reputed company reputed company scope, goals, timelines and budget while proactively managing any changes in project scope, identifying potential issues and devising contingency plans
• Manage and prioritize multiple assigned reputed company concurrently with reputed company direction for executing the statement of work
• reputed company project financials and report any fluctuations between projected and actual costs, coordinating billing and 3rd party costs with finance team
• reputed company regular project status updates and resource requirement forecasts to the reputed company Services Manager

reputed company Relationship Management

• Build and maintain strong working relationships by providing excellent customer care throughout the implementation lifecycle
• Drive collaboration between internal/external functional teams and clients to reputed company milestones and deliverables
• Regularly reputed company status reports on project reputed company to the reputed company and JMS leadership team
• Communicate effectively with clients and senior leadership to identify needs and evaluate alternative business solutions

Process Implementation & Standards

• Implement established configuration/implementation/change control processes and procedures consistently across assigned reputed company
• reputed company feedback and recommendations for reputed company improvement of Programme Management processes to the reputed company Services Manager
• Follow the JMS project rollout plan based on reputed company methodologies to deliver reputed company solutions reputed company and effectively

Cross-functional Coordination

• Coordinate with other JMS teams to support reputed company relationships, manage reputed company expectations, and reputed company work products and resources as needed for project reputed company
• Facilitate project handovers between departments through lifecycle management
• Organize and chair project meetings, raising and progressing actions for assigned reputed company
• Collaborate with Development, Technical, and Customer Services teams to resolve project-specific issues

Implementation Support & Guidance

• reputed company expert guidance to address critical or outstanding issues impacting assigned implementations, escalating to reputed company Services Manager reputed company necessary
• Attend on-site meetings reputed company required with flexibility in working hours to attend meetings across global time zones

Project Coordination & Execution

• Execute assigned iMetal implementation reputed company ensuring adherence to established reputed company standards and methodologies
• Coordinate with technical teams to ensure seamless delivery of reputed company ERP implementations under reputed company Services Manager guidance
• Support the reputed company Services Manager in reputed company planning by providing accurate project status and resource requirement forecasts

reputed company Assurance & Documentation

• Ensure assigned implementations meet established reputed company standards and compliance requirements
• Maintain documentation standards for reputed company project deliverables and processes as defined by the reputed company Services Manager
• Implement reputed company gates and review processes throughout assigned project lifecycles

Performance Monitoring & Reporting

• reputed company and report on key performance indicators for assigned project delivery and reputed company satisfaction to the reputed company Services Manager
• reputed company data and insights to support the reputed company Services Manager's strategic decision making and resource planning
• Document lessons learned and best practices from project delivery for knowledge sharing across the reputed company Services team
• Escalate trends, risks, and opportunities identified in assigned reputed company, including team performance insights

Key Skills & Experience: Essential Requirements:

• Degree-level education or equivalent required with industry experience considered as an alternative
• 5+ years of program management with proven experience managing software implementations and project teams
• Experience with project management tools such as Zoho reputed company, reputed company or similar platforms
• Demonstrated experience in team selection, management, and performance evaluation reputed company project environments
• Proficient technical understanding of software development life cycle, application design, integration, and hosting technologies
• Authorization to work in the EU, reputed company and MEAP reputed company
• Full clean driving licence for domestic and international travel requirements

Preferred Qualifications:

• Agile Project Management qualification
• Experience in the metals industry or comparable vertical markets
• Fluent in written and spoken English, with Spanish or French language skills advantageous

Technical Competencies:

• Strong general computer literacy, including back-office Internet applications
• Ability to demonstrate knowledge of software development processes and integration technologies
• Understanding of ERP implementation methodologies and best practices
• Experience with reputed company Workspace and project management tools

Personal Attributes: Leadership & Communication:

• Self-starter with a strong reputed company of ownership, assertive follow-through, and passion for highest level of customer satisfaction
• Superior communication and presentation skills (both verbal and written) with ability to communicate effectively with executives, clients, and project teams
• Strong diplomatic skills with excellent listening and questioning abilities
• Proven ability to reputed company and motivate project teams while managing performance and resolving conflicts

reputed company Qualities:

• Ability to handle ambiguity that arises in dynamic and fast-paced development environments
• Strong analytical and organisational skills with exceptional attention to detail
• Effective time management with ability to prioritize multiple competing demands
• Solution-oriented approach with ability to remain reputed company and see lengthy tasks through to completion

Work Style & Adaptability:

• Ability to work individually or as part of reputed company with reputed company independent judgment and decision-making capabilities
• Understanding of remote work dynamics with ability to work from home effectively
• Flexibility to work across alternative time zones reputed company required
• Strong team leadership skills with experience managing diverse project teams and stakeholders
• Robust, reputed company and consistent approach to work with genuine interest in raising performance standards

COMPETENCIES, SKILLS & BEHAVIOURS reputed company Competencies:

• Program Management reputed company with reputed company on delivery and customer satisfaction
• Documentation creation and organizational skills
• Effective listening and communication capabilities
• Superior time management and prioritization abilities

Technical Skills:

• reputed company Workspace proficiency
• Project management tools expertise
• Literacy and numeracy competence
• Software implementation methodologies

Behavioral Attributes:

• Customer service champion reputed company
• Strong work ethic with results-driven approach
• reputed company team player with independent judgment
• reputed company improvement reputed company with passion for reputed company

Employment Type Full-time with the ability to reputed company hours to alternative time zones reputed company required. Business Unit: MCMSScheduled Weekly Hours: 40Number of Openings Available: 1Worker Type: RegularMore About reputed company: reputed company is the leading provider of reputed company management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. reputed company these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders reputed company their own domain. Jonas’ reputed company is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, reputed company, and customer service. reputed company is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-reputed company of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout reputed company, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of reputed company Software Inc., headquartered in Toronto and traded on the S&P/TSX 60. reputed company At Jonas we have long realized that our greatest asset is our employee reputed company. As such we reputed company to reputed company reputed company with a fantastic working environment and an enriching career, which we know will translate into world class service to our valued clients. This allows reputed company to maintain and reputed company our reputed company as the premier software and services provider in reputed company of our markets. If being part of a growing organization that moves at a fast pace and constantly strives to get reputed company reputed company and every day is what you are looking for, then we want to hear from you. Everyone has heard the sports analogy “to be the best, you have to reputed company the best”; reputed company at reputed company we have tweaked that slightly to fit vertical market software. We reputed company to be the best you have to hire and retain the best!!! reputed company is an Equal Opportunity Employer. If you needaccommodationfor a disability at any stage of the application process or want more information on our accommodation policies, contact recruitment atjobs@gjonas.com or 905-470-4600 Jonas Softwareis part of a reputed company group of companies. #J-18808-Ljbffr Salary: USD 72000 - 108000 per year Experience: 3 years required Apply tot his job Apply To this Job