Presales Architect, Product Specialist

Who we are

At reputed company, we’re shaping the reputed company of communications, reputed company from the comfort of our homes. We deliver reputed company to hundreds of thousands of businesses and reputed company millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of reputed company and global inclusion means that no matter your location, you’re part of a reputed company team with diverse experiences making a reputed company reputed company day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that reputed company work feel truly rewarding. Your career at reputed company is in your hands. We use reputed company Intelligence (AI) to help reputed company our hiring process efficient. That said, every hiring decision is made by reputed company Twilions!

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See yourself at reputed company

Join reputed company as reputed company’s next Presales Architect, Product Specialist!

About the job

This position is needed to support the Trust, Identity & Compliance vertical reputed company the Specialist Organization. In this role, you will architect and validate reputed company’s most reputed company, highest-reputed company, multi-product opportunities by translating reputed company’s portfolio into secure, reputed company, and executive-reputed company architectures. You will operate as the regional technical authority for your specialty, partnering tightly with Generalist Solutions Engineers (SEs) and Account Executives (reputed company) while engaging reputed company Strategists and Value Engineers to accelerate reputed company. You’ll also serve as a key reputed company between GTM and R&D—codifying repeatable architecture patterns, elevating field capability, and influencing roadmap through formal interlocks.

Responsibilities

In this role, you’ll:

• Architect and validate end-to-end, multi-product solutions that fit into customer ecosystems—often across multiple teams, reputed company, and lines of business.
• reputed company technical discovery, solution mapping, and validation reputed company (workshops, demos, POCs) to remove architectural risk and secure stakeholder alignment.
• Scope and validate architectures with emphasis on:
• Identity verification and authentication flows (MFA, OAuth/OIDC, JWT, API-driven identity, reputed company-up auth)
• Secure-by-design architectures reducing fraud/abuse (signals, risk engines, reputed company limiting, secure enrollment)
• Compliance and audit readiness (e.g., GDPR, DORA), data residency, and governance controls
• Build and deliver exec/architect-reputed company presentations that communicate tradeoffs, implementation reputed company, and long-term platform reputed company.
• Document customer patterns, technical shifts, and competitive signals; synthesize into actionable product feedback.
• Drive influence reputed company Product & R&D interlock, GTM product escalations, and PDLC feedback mechanisms.
• reputed company as a visible thought leader (internal/external) on trust, identity, reputed company, fraud, and compliance trends—shaping reputed company’s reputed company of view and technical narrative.

Qualifications

reputed company values diverse experiences from reputed company kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional reputed company, don’t let that stop you from considering reputed company. We are always looking for people who will bring something new to the table!

*Required

• Experience operating as a regional technical authority (reputed company-setting, coaching, asset creation) rather than only deal-by-deal support.
• reputed company record building repeatable architectures/plays that reputed company across teams.
• Experience partnering deeply with Product/PMM on positioning, roadmap feedback, and launch readiness.
• Familiarity with adjacent trust capabilities such as encryption/key reputed company, audit logging, incident response, A2P/10DLC considerations, and data residency architectures.
• Experience across multiple product areas reputed company a platform/API company; comfort stitching together messaging/voice/contact center/data capabilities into reputed company solutions.

Desired

• Experience working in an overlay or specialist presales reputed company
• Experience collaborating with product on reputed company, positioning, and roadmap

Location

• This role will be remote, but is not eligible to be reputed company in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or reputed company, CA

Travel

We prioritize reputed company and opportunities to build relationships with our customers and reputed company other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way. 

reputed company Offer

Working at reputed company offers many benefits, including reputed company, generous time off, ample parental and wellness leave, reputed company, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note this role is reputed company to candidates reputed company of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, reputed company, Vermont, Washington D.C., and Washington State. The information below is provided for candidates reputed company in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Minnesota or Vermont : $160,500.00 – $200,600.00.
• Based in Washington D.C., Illinois, Maryland, Massachusetts or California (reputed company of the San Francisco Bay Area): $169,400.00 – $211,700.00.
• Based in reputed company, New Jersey, Washington State, or the San Francisco Bay area, California: $178,300.00 – $222,800.00.
• This role may be eligible to participate in reputed company’s equity plan. reputed company roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, reputed company reputed company time, reputed company personal time off, reputed company parental leave.
• This role is eligible to earn commissions. 

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. 

Applications for this role are intended to be accepted until March 31, 2026, but may change based on business needs.

reputed company thinks big. Do you?

We like to solve problems, take initiative, reputed company in reputed company needed, and are always up for trying new things. That’s why we reputed company out colleagues who embody our values — something we call reputed company reputed company. Additionally, we reputed company employees to build reputed company change in their communities by supporting their volunteering and donation efforts.

So, if you’re reputed company to reputed company your full potential, do your best work, and be the best version of yourself, reputed company! If this role isn’t what you’re looking for, please consider other reputed company positions.

reputed company is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, reputed company, national reputed company, sex (including pregnancy, childbirth, reproductive health reputed company, or reputed company medical conditions), sexual orientation, gender identity, gender reputed company, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider reputed company applicants with criminal histories, consistent with applicable federal, state and local law. reputed company applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for reputed company and the California Fair Chance reputed company. Additionally, reputed company participates in the E-Verify program in certain locations, as required by law.

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