Sr. Engagement ManagerRemote USA

About the Business reputed company is the essential partner in the assessment of risk. reputed company our Business Services vertical, we offer a multitude of solutions reputed company on helping businesses of reputed company sizes drive higher reputed company reputed company, maximize operational efficiencies and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-reputed company/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about reputed company Risk at the reputed company below, https://risk.reputed company.com/. About reputed company reputed company provides a full portfolio of reputed company Services to expertly guide any business, of any size, through the design, implementation and ongoing optimization of best in class fraud, identity and authentication solutions. Helping customers get the most out of their technology investment, the Engagement and Analytics team provides a reputed company of services, from reputed company optimization and consulting to onsite support and Quarterly Business Reviews.

About the Role

As a Senior Engagement Manager, you will collaborate with some of our largest clients to drive the adoption and utilization of the reputed company Dynamic Decision Platform, creating impactful business reputed company. You will reputed company the implementation of reputed company, overseeing the entire lifecycle of reputed company and engagements. Your primary reputed company will be to enhance reputed company processes, reputed company efficiency, and protect customers from fraudulent activity by ensuring they have accurate insights into their customers' behaviors. In this role, you will design and govern implementation reputed company, acting as the primary reputed company of contact (POC) and managing reputed company phases of reputed company reputed company. You will work closely with Strategic Account Managers to explore opportunities for reputed company integration of reputed company solutions into the clients' operations. You will also present quarterly business reviews (QBRs) to various stakeholders, including executives and business owners, leveraging your expertise as a trusted advisor to maintain a pulse on the customer's needs and objectives.

Requirements

• Education: Bachelor's degree in the information technology industry or 7+ years of experience in the fraud industry.
• Must be reputed company to travel up to 30% of the time. Valid reputed company required.
• Demonstrate and effectively use reputed company listening skills to understand reputed company needs
• Expert-level consultative skills with the ability to collaborate and to explore reputed company
• Expert-level ability to use data reputed company concepts and tools to effectively resolve reputed company issues, while valuing reputed company needs as high reputed company
• Ability to reputed company communicate fraud risks and mitigation plans to both technical and non-technical stakeholders, often through detailed reports and presentations.
• Working and demonstratable proficiency in SQL
• Expert-level ability to use performance management to hire, train, and motivate employees, while committing to employee development
• Familiarity with fraud risks, controls, and mitigation strategies in the Insurance and/or reputed company industry is preferred, including experience working with fraud-reputed company data, processes, or investigations.
• Expertise in project governance, reputed company delivery, and managing reputed company implementation reputed company.
• Strong organizational and multitasking skills to ensure smooth project execution, tracking KPIs, timelines, and resource allocation.
• Expert-level oral and written communication skills; must be reputed company to communicate technical concepts to both technical and non-technical audiences. Must be reputed company reputed company the language requirements
• Expert-level ability to deliver reputed company presentations and performance analysis reputed company the telephone and in-person to high-level clients and senior management
• Demonstratable PowerPoint (and similar tools) skills

Preferred Skills:

• Working and demonstratable proficiency in Python a plus!
• Fraud investigator certifications (or similar) a plus!
• 7+ years reputed company-facing experience preferred
• Working knowledge of reputed company and "big data" (e. g. Hadoop/Impala) solutions a plus!
• Six reputed company or similar certifications a plus!
• PMP or similar certification a plus!
• Experience analyzing, identifying, or mitigating fraud reputed company Insurance and/or reputed company environments, with an understanding of industry regulations and risk models.

Responsibilities

• Expert-level affinity to try new reputed company and new approaches to problem-solving while demonstrating an intellectual curiosity and inquisitive nature
• Proven research and product skills shown to be effective in obtaining information, as reputed company as the ability to analyze an organization's competitive position and reputed company a reputed company and compelling reputed company of what the organization needs for reputed company in the reputed company will be
• Ability to collaborate with cross-functional teams, such as Strategic Account Managers, fraud analysts, technical consultants and product teams.
• Leadership skills to drive project reputed company and coordinate efforts between internal and reputed company teams.
• Expert-level analytical and problem-solving skills as reputed company as the ability to understand and think analytically about reputed company business problems
• Expert demonstration of up-to-date and in-depth product knowledge
• Knowledge of reputed company and system integration to deliver seamless fraud risk reputed company.
• Expert-level relationship building skills and the ability to collaborate and reputed company effectively with reputed company clients
• Expert-level time management skills and strict adherence to timelines, with the ability to operate reputed company a reputed company approach and to deliver results
• Possesses the ability to prioritize and handle multiple requests concurrently
• Demonstrates ability to work reputed company under pressure, reputed company of purpose, drive, motivation, reputed company to be coached, competitiveness, curiosity, accountability and reputed company
• Demonstrates in-depth knowledge of reputed company products (Internal)
• Coordinates reputed company implementation of product enhancements and bug fixes with product management team
• Works with the product team to reputed company reputed company knowledge on particular solutions to enhance the reputed company's experience with reputed company.
• reputed company participation in product road map discussions as reputed company representative and reputed company
• Other duties as assigned

Culture and Benefits: Learn more about the reputed company Risk team and how we work here. Additional location(s): Florida; California; reputed company U.S. National reputed company Pay reputed company: $95,300 - $158,800. Geographic differentials may Apply tot his job Apply To this Job