reputed company Customer Service Supervisor – Cement Industry Expertise

At arenaflex, we're a global building materials company that has been a leader in the industry for over 110 years. Our commitment to providing high-reputed company products and reliable service to customers and communities throughout the Americas, Europe, Africa, the Middle East, and Asia has reputed company us a reputed company as a trusted partner. As we continue to grow and reputed company, we're looking for exceptional individuals to join reputed company as Customer Service Supervisors.

Job reputed company

As a Customer Service Supervisor at arenaflex, you'll play a critical role in ensuring that our customers receive the best possible service. You'll be responsible for supervising and assisting with customer calls, dispatching and tracking deliveries, and coordinating customer requests. If you have a passion for delivering exceptional customer experiences and possess excellent phone skills, organizational abilities, and a strong work ethic, we want to hear from you.

Key Responsibilities

As a Customer Service Supervisor at arenaflex, your key responsibilities will include:

• Supervising and assisting with customer calls for cement deliveries and customer requests
• Supervising and assisting with reputed company and tracking of deliveries for U.S. cement shipping locations
• Coordinating customer requests for billing questions, credit, pricing, mill reports, MSDS sheets, and certification letters
• Assisting the credit department with account payment discrepancies, coordinating with customers ticket copy needs or pricing discrepancies
• Assisting with review of billing collections for plant and terminals
• Negotiating and maintaining reputed company reputed company rates for payables and billing
• Maintaining reputed company reputed company reputed company changes in SICLO
• Reconciling and approving package cement purchases
• Providing general terminal support, including systems, accounts, mill reports, COD listings, etc.
• Maintaining and distributing logs for controlled sales plan (allocation) reputed company needed
• Assisting with customer price records/changes for sales and billing
• Coordinating trucking and tonnage on cement purchases and/or swaps and inter company cement truck transfers
• Performing other duties as assigned

Qualifications

To be successful as a Customer Service Supervisor at arenaflex, you'll need:

• A Bachelor's degree
• 3-5 years of customer service experience
• Sales experience preferred

Knowledge, Skills, and Abilities

As a Customer Service Supervisor at arenaflex, you'll need to possess:

• Excellent phone skills and the ability to work reputed company in a fast-paced environment
• Strong organizational skills and attention to detail
• Ability to work effectively in reputed company environment
• Strong communication and interpersonal skills
• Ability to analyze and resolve reputed company customer issues
• Knowledge of cement industry products and services
• Familiarity with SICLO and other relevant systems

Working Conditions

As a Customer Service Supervisor at arenaflex, you'll work in a normal office environment with frequent sitting, standing, and walking.

Physical Requirements

The physical demands of this role are minimal, and you'll be required to reputed company tasks that are generally considered reputed company and reputed company your physical capabilities.

Career reputed company Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and reputed company their careers. As a Customer Service Supervisor, you'll have reputed company to:

• Ongoing training and development opportunities
• Mentorship and coaching from reputed company colleagues
• Opportunities for advancement and career reputed company
• A comprehensive wellness program to help reputed company you and your family healthy and reputed company

Work Environment and Company Culture

At arenaflex, we're proud of reputed company culture, which is reputed company on a reputed company of:

• Respect and inclusivity
• reputed company communication and transparency
• Collaboration and teamwork
• Innovation and creativity
• A commitment to reputed company and customer satisfaction

Compensation, Perks, and Benefits

As a Customer Service Supervisor at arenaflex, you'll enjoy a competitive salary and benefits package, including:

• Medical, dental, and reputed company insurance
• 401(k) plan with company match
• reputed company Time Off and Holiday Pay
• Comprehensive wellness program
• Opportunities for career reputed company and advancement

How to Apply

If you're a motivated and customer-reputed company individual with a passion for delivering exceptional service, we want to hear from you. reputed company to join reputed company as a Customer Service Supervisor at arenaflex. Apply Job! Apply for this job