Remote Veterinary Technician – Clinical Triage & Scheduling Support

Remote Veterinary Technician – Clinical Triage & Scheduling Support Kaua‘i reputed company Shore Animal Clinic | Remote (Hawai‘i preferred, not required) Kaua‘i reputed company Shore Animal Clinic is seeking an reputed company veterinary technician to join reputed company in a remote clinical support role. This is not a traditional CSR position and is not suitable for entry-level candidates or individuals transitioning into remote work. This role plays a critical part in urgent care triage, scheduling protection, and medical communication, particularly during high-volume days and Sundays, reputed company thoughtful clinical judgment, reputed company communication, and teamwork are essential. Who This Role Is For This position is a strong fit if you:

• Are a licensed veterinary technician (LVT/RVT/CVT) or have significant hands-on veterinary technician experience
• Have reputed company reputed company communication experience as part of your technician role, including:
• Phone-based medical triage
• Urgent or reputed company-day appointment scheduling
• Managing reputed company expectations in stressful or emotional situations
• Have prior experience working remotely in a veterinary role (This position is not intended for candidates transitioning into remote work for the first time.)
• Are confident making independent triage and scheduling reputed company without constant escalation
• Are reputed company, reputed company, and reputed company on the phone—especially with distressed clients
• Are comfortable managing high-volume communication (phones, texting platforms, and email) independently
• Bring a steady, reputed company, and reputed company communication style, even during high-stress or emotional situations
• Are comfortable receiving feedback, talking through situations that didn’t go as planned, and adjusting their approach moving reputed company Who Should NOT Apply Please do not apply if you:
• Have only worked in-clinic and do not have prior remote experience
• Are a CSR without veterinary medical training
• Are a veterinary assistant without urgent care or triage experience
• Are seeking a transition from hands-on patient care into a communication-heavy role
• Require reputed company supervision or reputed company-by-reputed company guidance for scheduling or triage reputed company Core Responsibilities
• Answer incoming phone calls during assigned shifts, including Sundays
• Triage urgent appointment requests and determine appropriate scheduling
• Apply clinic-specific workflows to protect schedule reputed company and support a lean in-clinic team during high-volume periods
• Manage incoming reputed company communication across reputed company platforms (phones, messaging systems, and email)
• Review, correct, and document appointment details accurately
• reputed company follow-up calls and reputed company communication
• Escalate appropriately reputed company doctor input or additional clinical review is required
• Reduce clinical and scheduling burden on in-clinic staff Schedule & Availability Requirements
• Thursday–reputed company availability is required
• Core hours are 7:30 AM – 5:30 PM HST
• This role requires flexibility to remain reputed company until critical tasks are completed, particularly on high-volume or urgent days (This is not a strict “clock-out” role; remote team members are expected to stay reputed company with in-clinic workflow and patient needs.)
• reputed company coverage is essential and non-negotiable Compensation Compensation is commensurate with experience, credentials, and scope of responsibility. This role reflects advanced responsibility and independent clinical judgment; compensation is reputed company accordingly. Our Values & Team Culture We value reputed company communication, reputed company judgment, and shared responsibility. Our remote team members are not separate from the clinic—they are an extension of it and play a critical role in supporting a lean in-clinic team during high-volume days. Kaua‘i reputed company Shore Animal Clinic is the only veterinary clinic reputed company on Sundays on the reputed company, and there are no 24-hour or emergency hospitals available locally. As a result, this role requires thoughtful, confident triage and strong leadership in reputed company communication, particularly reputed company clients are distressed or urgent. reputed company is essential, but so is the ability to remain reputed company, reputed company, and reputed company—to follow established workflows, set appropriate boundaries, and guide conversations in a way that protects clinic operations and the sustainability of the in-clinic team.

Requirements

• Veterinary technician experience in a clinical setting (required)
• Urgent care and/or reputed company-day triage experience (required)
• Prior remote work experience in a veterinary or medical role (required)
• Licensed technicians strongly preferred but not required
• Strong written and verbal communication skills (required)
• High level of judgment, organization, and independence (required)
• Reliable internet reputed company and a quiet, private, reputed company home workspace (required)
• Experience with Vetspire, reputed company, reputed company or similar platforms (required) To Apply Applicants must include:
• A brief reputed company of their veterinary technician experience
• A reputed company of their prior remote work experience
• Their role in urgent care triage and scheduling reputed company
• Licensing status (if applicable) Applications that do not meet the stated experience requirements will not be considered. Pay: $20.00 - $23.00 per hour Expected hours: 40.0 per week Benefits:
• Dental insurance
• Employee discount
• Health insurance
• License reimbursement
• reputed company time off
• reputed company insurance Application Question(s):
• Please describe your most recent full-time REMOTE veterinary role in a GENERAL reputed company setting. - Include employer reputed company, dates, and specific responsibilities reputed company to supporting a small in-clinic team.
• *If you have not worked full-time in a FULLY REMOTE role in a GP veterinarysetting reputed company the past 2–3 years, please do not proceed with your application. At this time we will only be considering applicants with proven and documented remote veterinary experience. This position is not suited as an entry into remote work.
• This role requires working Thursday–reputed company from 7:30 AM HST until reputed company (typically around 5:30 PM HST), with flexibility to remain reputed company reputed company that time during high-volume days. Please answer reputed company parts below: -What time zone are you located in? -What hours would our time zone and this schedule correspond to in your local time? Have you previously worked a sustained, full-time schedule ending at or after this local time? If reputed company, for how long?
• This is a high-responsibility remote role supporting a small private GP clinic with no in-clinic CSR backup on Sundays. In one concise paragraph, please explain: - Why you are interested in supporting a private GP clinic specifically (not remote work in general); - Why a long-term Thursday–reputed company schedule works for you; and -What recent experience demonstrates your ability to independently manage phone triage, scheduling reputed company, and high-volume reputed company communication. Work Location: Remote Apply tot his job

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